Caliber - Modesto - Bangs Ave

4.8 (4,182reviews)
95%
331 Bangs Ave,  Modesto,  CA  95356
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Mercedes-Benz
Call
Email

Reviews (4,182)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return and that paint color matching was flawless. The team is widely recognized for exceptional customer service, described as friendly, professional, knowledgeable, and courteous. Communication stands out as a major strength, with customers appreciating daily text and phone updates that kept them fully informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed on time or even ahead of schedule. A few customers noted areas for improvement, including occasional delays due to parts availability, instances where repairs required a return visit, and isolated concerns about communication consistency when unexpected issues arose. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Painted over bolts, new tail gate doesnt open, tailgate handle was painted to match, now its factory black, body panels dont match, one ..." Read more
"... guys that did repairs are dedicated to their craft. I looked and tried to find something wrong within the repairs but I cant find one thing to complain about, I.m Serious not one thing. I have no complaints ..." Read more
"They did an exceptional job with my repairs. They were methodical with their communication through the entire process. ..." Read more
"Work was not done right at all. Have to take car back to the shop"
"The whole process was very efficient, the communication was amazing, and everyone was incredibly friendly and professional."
"See first question. Its was impossible to get a hold of the shop. Always went to some headquarters that never relayed my call. Only once was I able ..." Read more
"Lack of communication regarding when repairs would be finished. I had to call for updates because we were told the ..." Read more
"... where the repairs were done. They did amazing work! They kept me up to date on the progress the whole time. I am very happy I chose their business for our vehicle ..." Read more
"Caliber consistently kept me informed about the status of my vehicle throughout the repair process."

Likely to Recommend

I will send my friends to you

Repair Quality

All of the areas that were worked on are beautiful

Customer Service

Friendly and informative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole process was very efficient, the communication was amazing, and everyone was incredibly friendly and professional.

My Experience

The gentleman that helped us was extremely helpful. The car was ready quick and pick up and drop off was an ease. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Good service, friendly people.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

At this point I am satisfied. You have a great support policy.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Any and all Caliber personnel I had interaction with was perfessional, patient and well informed on the entire process I was about to enter. The personal put me at ease at all stages of my vehicle restoration.

Likely to Recommend

Repair Quality

The repair is a perfect match to the condition of the original paint.

Customer Service

The repair was done on time. The interior was cleaner than when the vehicle was delivered. Very trustworthy staff. I had lost a $100.00 bill. A member of the staff found it and returned it!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Personnel were very friendly and professional. I am very pleased with the whole process.

My Experience

I had a great experience at Caliber Collision. From the front office staff who were friendly to Tuan who kept me informed about my car. I will definitely recommend Caliber to anyone that needs their car repaired.

My Experience

Professional from the start. Started at the facility on 10th St but they do not handle aluminum. Lady immediately called the Bangs Ave location and got me an appointment. The team at Bangs Ave gave me what I considered a fair estimate. I did not look for any other estimates - the Bangs Ave team gave me the confidence I needed that the work would be done promptly, professionally and to my satisfaction. The truck was ready on time and the results speak for themselves. You cannot tell any repairs were made and the paint color match is perfect. I'm hoping I never need vehicle body repair done in the future but know who I will be using should something happen.

My Experience

Tuan was amazing, he always kept in touch with in regards to my vehicle.His a wonderful person and you should be grateful that you have an amazing employee.

Likely to Recommend

Repair Quality

Tuan was wonderful to work with. Employees like Tuan are hard to find here should be given a raise for his work ethic..

Customer Service

Everyone was wonderful..

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You did a great job on our Buick looks really nice and to everyone that works there was very nice thank you.

Likely to Recommend

Repair Quality

I will recommend you guys to everyone excellent job very friendly

Customer Service

Everyone that works there very nice very knowledgeable and very caring

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already have

Repair Quality

Looks great

Customer Service

Looks great, thanks

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

We had a great experience with Caliber Collision and Tuan was great to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repairs were done perfectly but the time it took was way too long

Customer Service

The service was excellent but updates were not as efficient when unecpected issues arose

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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