Caliber - Modesto

4.6 (5,523reviews)
93%
431 10th Street,  Modesto,  CA  95354

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,523)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with staff being described as professional, friendly, and communicative throughout the repair process. Many highlight the quality of repairs, with vehicles often looking better than before accidents and paint matching being exceptional. The timeliness of service receives positive feedback, with many repairs completed ahead of schedule. Regular updates via text and phone calls are particularly appreciated. However, some customers experienced issues with aftermarket parts being used instead of OEM parts, occasional delays due to damaged parts, and a few instances of incomplete repairs requiring return visits.
Select to learn more
"... enough about how great caliber has been to work with - customer service was beyond excellent, the repairs were extensive and very well done, everything was super professional." Read more
"First time they fixed it it looked horrible and u could still see the damage"
"Quality of the work loved how they keep me updated constantly excellent customer service."
"Great work, they did the work on time we were highly satisfied with the overall experience. As soon as bought my ..." Read more
"There's many things that not looked right, parts that looked like if they never were touched, because they are broken, when I dropped the car ..." Read more
"They did a great job on my car , they got my car back in the time they said it would"
"Absolutely the vehicle was ready very quickly. I was very much astonished."
"A week later than originally quoted"
"Completed earlier than expected"
"My car was ready on the exact day they said it will be done."
"I appreciated all the updates as to what was happening. Everyone was friendly and answered all questions completely. Very satisfied"
"Always kind as. soon as. you walk in, very thorough and will notify you on parts ordered. received and when done. I will always go to Caliber Collision."
"Kept me updated by text and phone"
"Their great with communication."
"... and then go get the rental. It was so convenient! Also throughout the whole repair process I was receiving text updates on the repair of my car. Then they went above and beyond and was offered ..." Read more

My Experience

I just wanted to say job well done and our car was completed ahead of time, we like the updates and you guys kept us informed throughout the process. Thank you.

My Experience

Likely to Recommend

Repair Quality

Excellent work. Great customer service.

Customer Service

Awesome

Likely to Recommend

Repair Quality

Customer Service

My Experience

You provided great customer service, kept me informed all during repair process and you completed my wrecked car repair to beautiful finish, in 4 days! All guaranteed. Thank you!

Likely to Recommend

Without hesitation, I would recommend your repair shop to anyone who asked.

Repair Quality

I sent in my review last week. I gave you excellent reviews from customer service to final car repair.

Customer Service

I received excellent customer service. Everyone was friendly and helpful.

My Experience

Very nice and easy to work with. Excellent communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team was professional and knowledgeable.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Returned Clean

Likely to Recommend

I’ve used Caliber for years and I’ve never been disappointed.

Repair Quality

Great job - fast and accommodating

Customer Service

Warren did a great job walking me through the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Over all the car looks good but there were a few things wrong. There was dry paint drippings, paint missing in a small piece, wrong headlight, and a wobbly part. Unfortunately will be taking back my car to be fixed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

There's many things that not looked right, parts that looked like if they never were touched, because they are broken, when I dropped the car I showed them where was the damage but looks like you guys used the same broken parts to fix my car, some parts are crooked, I'm very unsatisfied with the work that you guys did to my car

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone there was friendly, they knew how to communicate pretty good and the person that handed my car over to me explained what they did to my car to me really good. I'm glad I picked that spot.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean