Caliber - Modesto
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. Staff made you feel comfortable. I didn't know it would take a long time to get my car repaired, but the staff made it worth it. Whoever is training, they're doing a great job. It definitely is apparent what the tone of caring and friendliness was set. I really liked that they kept me in the loop through phone calls and convenient texts.
My Experience - 5.0/5.0 -
I was absolutely satisfied with the whole process from the beginning to the end...would definetly recommend you and I will use your service in the future if ever I should need it. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I live your shop everyone is great and aleays smiling. I trust yiurcwirk and would never go anywhere else. This was the 2nd time my truck was there.I live you guys and your work is very complete!Thankyiu so very much,very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job my car looks new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. Worked on my vehicle in a timely manner. Went above and beyond by cleaning the inside and the outside of my vehicle. I liked that I was kept in the loop the whole time on the status of my vehicle. Overall very satisfied I would go back if needed. (Hopefully not though haha)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told on my completion date that my car was just going into paint department when I was text 3 days prior that my car had entered the paint department and my vehicle is still on target for scheduled completion. Already returned my rental on expected completion date 2 hours prior to getting told my car is just entering paint. I think more communication between customers and business needs to be established.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
A job well done. Loved all the up dates and curtious personal.
Likely to Recommend - 5.0/5.0 -
We already recommended Caliber to a family member
Repair Quality - 5.0/5.0 -
Very nice work, job well done
Customer Service - 5.0/5.0 -
Really nice, customer service was excellent
Returned Clean
My Experience - 5.0/5.0 -
Repair was top notch and finished on time as promised. Staff was friendly, curtious and had their act together. I would highly recommend Caliber Collision to a friend. Job well done!
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
there was a dent on my car after I picked it up from the shop. I was so overwhelmed with finally getting my car back that I didn't take the time to fully inspect it before taking it home.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hands down worst customer service I've ever dealt with. When you guys say you're gonna call somebody back make it a point to actually call them back. Don't have them waiting on the phone throughout the day and you guys not call. That didn't just happen to me once but at least 4 times. Also don't use the text messaging updates if you know they are inaccurate. I was getting messages for 3 weeks updating me about the process which I liked at first, then when I called on the day that I was originally suppose to pick up my car I was told it hadn't even reached the paint shop yet this whole time I was getting updates about all the parts being all in and things were going smooth but it was a lie. So after I found out that the text messages weren't correct I would call to check for updates and still nobody seemed to have answers or could tell me what was going on. You guys didn't seem very organized with the whole process. Hell! the morning i was told to bring my car in the people at the front desk looked confused because somewhere along the line someone forgot to call me and tell me that my appointment was rescheduled for the following day! I suggest you guys establish a better line of communication between workers. Overall I wasn't satisfied with my experience at caliber and I won't be suggesting it to anyone.