Caliber - Modesto
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks great again and I appreciate the detailed cleaning that was done.
My Experience - 0.0/5.0 -
It took to long for the car to be done!over a month.Then the inside of the car was very dusty.I think someone could it clean the inside at least at some degree.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Maybe better communication on estimated time of completion. Was some confusion on Friday evening. All staff very professional to talk to. Helpful and friendly 9/10
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0 -
If it wasn't for the lack of communication, and me having to show up in person to get answers, I would recommend Caliber Collision. I may recommend CC, but I would let whom ever I recommend know that they need to go down in person if something like what happened to me, happens to them. I'd tell them it is a waste of time to try getting answers over the phone. I recommend CC change their training of employees to always keep the customers informed.
Repair Quality - 4.5/5.0 -
I would rate a 10, except I didn't realize my license plate would have to be replaced by me. I thought the repair shop would have it ordered for me. They could let the customers who have damage to their license plate know that. I didn't find out until I picked up my car after repairs that the license plate would only be bent back as much as they could. It still has warps in it, and needs replaced. If I knew I needed to do that myself, I could have ordered my plates while my car was in their shop for 15 days!
Customer Service - 3.5/5.0 -
Something happened with the original employee that was handling my vehicle in the beginning. When I first left my car, I was told it was estimated to be finished with repairs within 5 to 7 business days. I then received an email stating it would be ready by September 30th, which was 15 days! When I called the next business day, they couldn't tell me why there was now a delay. All they could tell me was that the man that was in charge of the overseeing of my car wasn't there. I called the following day. Same thing. I called a third day in a row. Same thing. So, I told them at that point I will be coming down the next day to take a look at my car myself. When I went down there, they introduced me to a woman who was then in charge of overseeing the handling of my car. She explained to me that the car is assigned overseeing by whom ever checks your car in with you when you drop your car off. I still don't know what happened to that man. And, was never told what happened to him. Nor did I ever see him again. I have a feeling he disappeared. But, once the woman was in charge, things were running smoothly, and I was compensated for the confusion, and frustration I felt over not knowing what was happening, and no one being able to tell me anything for 4 business days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Never even heard of you before. My Geico agent referred me to you! Just got my car yesterday, , and so far things look and fill good. I loved the text updates, and the staff was really nice!! And enterprise car rentals work with them, -and my rental was waiting for me.!! And the agent Nicolas was great. And when I picked up my car the agents went over everything, and answered all my questions. . The ladies st the desk where awesome, and the men that evaluated my damage!! Great
My Experience - 5.0/5.0 -
Good communication friendly service
My Experience - 5.0/5.0 -
Everybody was so friendly and professional. I loved the text updates. I have never had a rental or repair experience that was so pleasant and carefree! Amazing service, amazing customer service, and my car came out better than anticipated! I will definitely recommend you to everyone I know! Thank you!
My Experience - 5.0/5.0 -
Very professional and very friendly and loved how they kept me updated ????????????????
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was finished in a timely manner thank you
My Experience - 5.0/5.0 -
Very professional company. Kept me up to date on the repair process, and every single person I dealt with there was courteous. Although I only needed this company due to unfortunate circumstances I am pleased to have gotten to know about Caliber Collison, and I will recommend them to anyone and everyone that is in need of auto body repair work. The interior detailing was a very nice touch! Thank you for restoring me back to normal!
My Experience - 5.0/5.0 -
We are very pleased with the service. Both the work on our car and the employees. Feels like family. Definitely will come back, if needed. And, will recommend to our friends. Thank you. Mr. & Mrs. DeCarli
My Experience - 5.0/5.0 -
My car looks great! Everyone at caliber were very friendly and helpful. Thank You, Marcia