Caliber - Modesto
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My vehicle is not even done and make sure when someone contacts me it would be the owner. This absolutely has to be the worst body work I have ever had done.
My Experience - 0.0/5.0 -
The repair was not done well
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looked amazing. I was very happy
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Find a new phone system. I was taking a risk coming from out of town just to see if my car was ready or not. Apparently, the phone lines were down. People were friendly. Just wish for my tire they gave me the same brand of tires as the rest of my brand new car has. Should have called and asked if it was ok to put a different brand of tire on. I'm not really happy about that. I just got a new car and it came with a certain brand of tires. Would have preferred to keep it the same brand of tires.
My Experience - 0.0/5.0 -
It took 3 weeks for completion of a very simple job to replace the whole rear hatch. Communication other than the text messages was non-existent. The shop had phone line issues when we tried to communicate since the beginning of the job, they claimed to have these problems for a few weeks (3 weeks for phone lines to not be working, really?). When the timeline kept getting pushed back through text message without any explanation, we had to stop by the shop twice in order to get any info out of them. Mind you, doing this being third trimester pregnant isn't exactly the easiest task. The tail light that got replaced was used from another vehicle, it did not line up at all. If I hadn't had caught that and accepted the vehicle as-is, this is what the shop has to offer for quality and craftsmanship? The tail light is being replaced as soon as it's available, but I still have to go back for a problem that should've been taken care of originally. If I hadn't had stopped in at 3 PM on Friday afternoon, I don't think I would've been notified that my vehicle was available that same day. For the job taking as long as it did, I feel that geico should have at least given us a discounted deductible, if not fully refunded, for the shop not only taking as long as they did, but also not doing a quality job in a timely manner. The only reason we decided to go to this shop is because geico guarantees their work for life. But for as long as it took, and the lack of quality control, I think we could have gone elsewhere with a better result.