Caliber - Modesto
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
thank you for making my car great again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am insured through Geico. Having never filed a claim with them before I was concerned about the place that they recommended. In hindsight, I could not have possibly been more pleased with Caliber Collision. Every single person on staff was extremely polite and helpful. The repairs were done ahead of schedule. The service manager went above and beyond by buffing out several scratches on an area that was not part of the claim. As a car owner and customer I could not be happier or more pleased with the service I received. Trust me I will be recommending caliber collision to everyone!
Likely to Recommend - 5.0/5.0 -
I already have started referring you guys to friends of mine
Repair Quality - 5.0/5.0 -
I could not be happier !
Customer Service - 5.0/5.0 -
I couldn't be happier!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Likely to recommend to a friend or colleague. 10
Repair Quality - 5.0/5.0 -
Thank you for great work and helpfulness.
Customer Service - 5.0/5.0 -
Thanks for courtesy and getting car fixed on time.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Definitely recommend to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was really nice . Very welcoming.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I didn't really have an issue with Carl so much during the initial inspection/repair of my car.??However, my car was damaged after the initial dent was fixed.??Upon letting the body shop know, I brought it in this past Monday.??They specifically asked me to bring it back first thing in the morning Thursday (yesterday) at 7:30.??I brought it as requested and left it with Dina.??She told me SEVERAL times that there would be nooooo problem with it getting done yesterday.??She then asked if it would be possible to bring it back next week because they were busy and she didn't want to inconvenience me.??Since I was already THERE at their request, I said no, you can fix it today.??She said if there was any issue she would let me know.??Fast forward to just before 5:00 pm and not one person has called to let me know that the car WOULD NOT be done in time, which I found out upon calling myself and speaking to the receptionist.??She asked if I would need a rental??and I said yes because I had somewhere to be last night (which I would have missed because no one bothered to call me to even offer a rental). So cut to today, Friday.??Again, no one calls with any update at all.??So I call around 10 or 10:30 myself and Dina is busy with no notes in the system as to the status of my car.??She calls me back a couple minutes later with no update and says it "should be done today but she's not sure."??She then says "but you have a rental car right", which is not the point because I want MY car that is back in the shop though no fault of my own and more things to do this weekend.??She says to give her a bit so she can get an update.??So here we are, 7:07 at night, and not once did I receive ONE phone call at all today with a simple update on my car!!??When my car was being fixed due to the accident I received a ton of text updates about my car (even though I specifically noted to only get a text when it was ready) and now, as they are fixing my car due to their error, all of a sudden no one knows how to do simple customer service and return a phone call or provide an update that they SAID the would do.??I've owned many cars and have had to deal with body shops for various reasons but have NEVER had one 1) damage my car in the process of 'fixing it' 2) not let me know that it was damaged and 3) been so difficult to work with in having them fix their mistake.??Everything in the process of this accident was great until Caliber Collision and next time I will definitely opt to take my car to the same body shop I've used in the past since at least I KNOW they have better customer service than this.
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much did an awesome job treated me like family and answered all my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I not only would recommend, I would use again if the need arose.
Repair Quality - 5.0/5.0 -
Caliber Collision does business the way business should be done!
Customer Service - 5.0/5.0 -
My experience was wonderful!