Caliber - Montrose
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They do a really excellent job
Repair Quality - 5.0/5.0 -
They were courteous and explained the fixing process of my car.
Customer Service - 5.0/5.0 -
He was always with a smile and greeting that I was his only customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks like the accident never even happened
Customer Service - 5.0/5.0 -
great work and great service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Will kept me up to date and informed on the progress of the repair , Parts obviously are still an issue - just the nature on the industry
Customer Service - 5.0/5.0 -
I realize the the supply change issue , Will was great on informing me of the progress. So far the work looks fine and is holding up
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
staff is very professional. work quality is excellent. communication on progress was very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were patient fixing a repair glass doctor messed up. Took a few times and I know it was a hassle but they were on it every step of the way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Jesse is great! Will is wonderful! All the workers in the back must be great too!
Customer Service - 5.0/5.0 -
Great customer service!!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Parts delivery delays and headlight synch were managed by Caliber very well. They were dependent on third parties.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
staff was very friendly, communicated updates
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
While this was a somewhat difficult repair location, I did note some mild overspray into the wheel well of our car. It will wear off over time and not extremely noticeable.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
No clear communication, took much longer than I was told. Had many mix ups with my car.
Customer Service - 2.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything looks great. Happy with the quality of the work. The new door seals very nicely. It took a little longer than I was hoping that’s why you got a nine instead of a 10.
My Experience - 5.0/5.0 -
The communication and efficiency of the job was exceptional. Jessie and Will were wonderful in the Montrose location. Thank you!
Likely to Recommend - 5.0/5.0 -
I've been telling everybody to use caliber
Repair Quality - 4.0/5.0 -
Just have to go back in for one minor adjustment
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would
Repair Quality - 5.0/5.0 -
The employees were very professional, and extremely helpful.
Customer Service - 4.0/5.0 -
Have a area where it looks like it wasn’t painted as well as the rest of the repair.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work! Truck looks like new, oh yeah, it is. Only had 4K on it when we hit the deer.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everyone I interacted with at the shop was kind and courteous, and I appreciate that. However, my overall experience left me frustrated and disappointed. I had to continually reach out for updates on the status of my vehicle instead of being proactively informed, which made the process feel unclear and unorganized. When I picked up my car on 7/11, I noticed a part that was supposed to be replaced had not been. Only after I asked about it was I told it wouldn’t be in until 7/17. No one had mentioned this to me beforehand, which made me question whether there may be other items billed through insurance that weren’t actually completed. That lack of transparency is concerning. Additionally, I noticed a couple of imperfections in the paint on the door, which I didn’t expect. I understand delays and issues can happen, but better communication and attention to detail would have made a big difference. Based on this experience, I wouldn’t feel confident recommending this shop to others. I do hope that when 7/17 comes around, I’ll be proactively contacted and the remaining work is completed in a timely and thorough manner.
Likely to Recommend - 3.0/5.0 -
This is what I wrote on the CC survey. Everyone I interacted with at the shop was kind and courteous, and I appreciate that. However, my overall experience left me frustrated and disappointed. I had to repeatedly reach out for updates on my vehicle, rather than being kept in the loop, which made the process feel unorganized and unclear. When I came to pick up my car on 7/11, I immediately noticed a part that was supposed to be replaced had not been. Only after I asked about it was I told it wouldn’t arrive until 7/17. This was never mentioned to me beforehand, and that lack of communication has made me concerned about whether there are other items that may have been billed to my insurance but not completed. There are also a couple of imperfections in the paint on the door, which I wouldn’t expect from a professional body shop. I do hope that when 7/17 comes around, I’ll be proactively contacted and the remaining work is completed in a timely and thorough manner. I understand that things can come up, but clear communication and attention to detail go a long way in building trust. Unfortunately, based on this experience, I wouldn’t feel confident recommending this shop to others.
Repair Quality - 3.0/5.0 -
Missing a piece that still needs to be replaced and the paint on the door has imperfections.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service!