Caliber - Morrow

4.6 (4,277reviews)
93%
6920 Richardson Pkwy,  Morrow,  GA  30260

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,277)

Likely to Recommend

Repair Quality

Tria was truly a bright spot during an otherwise frustrating repair process at the Caliber Collision on Richardson Parkway in Morrow. Despite all the mishaps and delays caused by my insurance company, she remained patient, professional, and understanding. She consistently kept me informed—even when my insurance adjuster ignored me for days and failed to communicate. Tria answered all my questions and did everything she could to make the situation easier. I truly appreciate her kindness, patience, and dedication to providing excellent customer service. She represented Caliber Collision exceptionally well, and I would highly recommend working with her!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Ms Linda and Tricia were very helpful and professional for assisting me with my repairs from A-Z.

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Repair Quality

Customer Service

Returned Clean

My Experience

I like the text messages I received with updates of the status of my car. Tria was very kind and friendly. I appreciate Caliber doing an awesome repair on my car. Thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent Service!

Customer Service

Likely to Recommend

Ms Linda is so kind and has amazing customer service. I appreciate the rest of the team for the work done in my car as well. The text updates and notifications were also a plus. I knew exactly what was going on and felt in the loop the whole time. Thank you all so much! I will make sure to leave my google 5 star review!

Repair Quality

Ms Linda is so kind and has amazing customer service. I appreciate the rest of the team for the work done in my car as well. The text updates and notifications were also a plus. I knew exactly what was going on and felt in the loop the whole time. Thank you all so much! I will make sure to leave my google 5 star review!

Customer Service

Ms Linda is so kind and has amazing customer service. I appreciate the rest of the team for the work done in my car as well. The text updates and notifications were also a plus. I knew exactly what was going on and felt in the loop the whole time. Thank you all so much! I will make sure to leave my google 5 star review!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completed my truck within a week and half

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Customer Service

My Experience

I’m glad that they found it was totally not repairable

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the moment my wife and I stepped on the lot for Caliber after having our accident we was treated with nothing but compassion and empathy, from front desk administration to your assigned staffing that handled our needs (Teresa Millet-estimator). We where contacted every step of the way and our vehicle was ready Mich sooner than expected which was such a blessing for us with two teenagers whom plays sports and being down a car was really challenging but we did not have to worry about our car being serviced it was in the right hands from day 1. We are very grateful, happy and satisfied and would recommend this Caliber on Richardson Pkwy in Morrow, Ga to anyone.

Likely to Recommend

Repair Quality

Very good customer Service they went over everything with us it was excellent From start to finish

Customer Service

Very good Customer Service. It was excellent start to finish. They went over everything with us.

My Experience

The customer service was excellent. The representatives were very professional and kept me updated throughout the process regarding my vehicle. I really appreciated their communication and the care for my car.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service