Caliber - Morrow
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Our estimator, Tria and the rest of the staff, were courteous, responsive, and an excellent job with my car.
My Experience - 5.0/5.0 -
Friendly staff and fast work!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There was a run on the front bumper that Ms. Tria immediately had buffed out. I really appreciated that. But after leaving with my vehicle I discovered a few additional spot in the areas that were repairs that showed a lack of proper paint finishing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m happy to fix my Toyota Prius finally I appreciate Caliver
Likely to Recommend - 4.0/5.0 -
Takes a little longer I thought
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair work was done quickly and efficiently. Communication was timely and consistent throughout the repair process. Mrs. Teresa was very kind and professional. She was great to work with and made me feel like I was leaving my car in great hands.
My Experience - 5.0/5.0 -
Yes, we are completely satisfied with our recent repair experience with Caliber Collision. Linda, is the first smiling and kind spirit that helped me check-in the Ram. Thank you for making the check-in process so simple and peaceful. Next, I had to hand the keys to Teresa. Teresa explained the process and she let us know that she would keep us updated. I was very impressed that I received text messages from the beginning to the end of the Ram repair. Teresa called me if she needed to speak to me about anything that was concerning to her. She called the Insurance company to give them an update. She also called to update the rental car service for an extension. I've never experienced White glove service before until I met Teresa. I didn't have to be concerned, pick-up a phone to call the rental company or insurance company for anything Teresa kept EVERYONE with a clear understanding of what was going on. She spoiled me! Thank you so much Teresa for giving us peace doing a stressful time. The world need more of you!
My Experience - 5.0/5.0 -
This was my 1st accident and everyone was so helpful and understanding they were patient and made sure to explain the process I love ms.Linda and Tria
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They have great customer service skills and keep you up to date on the repairs by email every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melanie kept me well updated on the progress of my repairs. Ms. Linda was always so kind and helpful each time I called with any questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job but the paint doesn't completely match my car
Customer Service - 5.0/5.0 -
Ms. Linda was A+! Ms. Melanie kept me well informed with everything!! Awesome customer service from both!
Returned Clean
My Experience - 5.0/5.0 -
Tria was great to work with. She communicated with me daily on the statuu of my BMW. She was also very pleasant
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The person I worked with (Tria) was perfect but the call center is Terrible they don t know anything about whats going on with your car
My Experience - 0.0/5.0 -
Why did I have to bring it back?
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
The completion date was pushed back a couple of times, but we had a rental, so no worries. The work was excellent, so we are very happy.
Likely to Recommend - 5.0/5.0 -
Personnel were outstanding, very friendly and always professional. Apart from the completion delay, everything else was exceptional. (Getting your vehicle back on the date promised often does not happen industry wide.)
Repair Quality - 4.5/5.0 -
Excellent experience. Car not ready when promised.
Customer Service - 4.5/5.0 -
When vehicle was not ready, I was not always called back and given update. I had to call them
Returned Clean
My Experience - 5.0/5.0 -
My experience with caliber collision was great the whole team seem very professionally I will always bring my car or truck back here. willie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melainie was so thorough and professional. She kept me apprised of everything that was occurring with my vehicle from start to finish. My car was a complete mess when I dropped it off due to so many things occurring at once. She ensured it was neat and clean. She truly made a difficult situation so much more bearable. I appreciate her!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks awesome and works perfectly!
Customer Service - 5.0/5.0 -
Melanie and Linda Parker were so helpful, courteous, and professional!