Caliber - Murrysville

4.9 (259reviews)
99%
6027 William Penn Hwy,  Export,  PA  15632

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (259)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and exceptional communication. Many highlighted receiving frequent text and phone updates throughout every stage of their repair, keeping them fully informed and stress-free. The quality of repairs was repeatedly described as top-notch, with vehicles returned looking brand new, featuring excellent paint matching and panel fitment. Timeliness was a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The front desk staff and technicians were widely commended for their professionalism, friendliness, and willingness to go above and beyond. A few customers noted minor areas for improvement, such as clearer upfront timeline estimates and more consistent phone communication practices, but these were far outweighed by the overwhelmingly positive experiences shared across the reviews.
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"Everyone treated us like we were the most important VIPs. You have a great staff."
"Work was fantastic and very professionally executed"
"... it back to me earlier than expected. And of course the work was amazing. Overall a great experience!" Read more
"Everything looks to have been fixed really well. The paint matches nicely and the panels line up properly, showing solid work overall. It looks great after ..." Read more
"Panel fitment, color match, and service from the shop and estimator was phenomenal I would recommend anybody ..." Read more
"Ready before expected date. Work was not rushed but completed to very high standards."
"Ready a week early!"
"The service was great and staff was amazing. My car was done in 2-3 days when they gave me an estimated 2 weeks. The car turned out great, I recommend coming ..." Read more
"... approximately 2 weeks to be done, if it only will take one. Glad it was done quickly but my rental coast me alot of gas money lost. Car looks great, Thank You all!" Read more
"The vehicle was completed ahead of schedule, being ready on Tuesday instead of the originally promised Friday."
"... the work completed, every question was answered and the communication was second to none - I always knew the status of my repair and when I would get my car ..." Read more
"Nearly every day, we had a status update and progress report. We always knew what was going on."
"The first mitre team was fantastic! I felt completely informed of every step of the process. I felt comfortable asking questions and had every ..." Read more
"... and quality of service but also the communication! They let me know what to expect from start to finish and made it as easy as possible. My car is restored ..." Read more
"Loved the text updates and the ability to communicate via text. Responses were always prompt."

Likely to Recommend

Repair Quality

Customer Service

Great work and great communication

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Repair Quality

Very well done!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Totally professional Kept in touch with us every step of the process Car came back to us repaired and clean and shining!!

Customer Service

My Experience

Very happy with the repair. It looks great. The front staff was very nice to deal with! Guido walked with me around vehicle when arrived, then did another walk around when completed. Very personable and knowledgeable! Loved the text messages informing me of the status of repair! Thank you for wonderful job!

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Repair Quality

Customer Service

My Experience

Very Nice people to work with. Did a good job.

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Repair Quality

Customer Service

Very professional and friendly.

Returned Clean

My Experience

Thorough, professional and competent. Kept me informed of the status of my vehicle at it moved thru the system.

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Repair Quality

Great communication. Friendly staff Great work

Customer Service

Great communication. Friendly staff Great work

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was so pleasant. Explained what was being done. I will recommend you to others who need collision work done. Thank you everyone.

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Repair Quality

Everyone was pleasant and very helpful. I will recommend you to all who need your services. Thank you. My vehicle looks great.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They updates were very helpful and frequent. The timelines were explained well with cautions to the potential delays that may happen. Every time I called it was answered.

Likely to Recommend

Repair Quality

The process was smooth and ongoing updates made it easy to understand what was happening. The team was very responsive and helpful. Much appreciated and will be utilizing this location again if ever needed.

Customer Service

Returned Clean

Likely to Recommend

This is quite rare for automotive shops nowadays. I had this shop recommended to me and I will definitely recommend to others.

Repair Quality

This was an absolutely fantastic experience! Car crashes are very stressful events that nobody ever wants to experience. Caliber Collision in Murraysville, PA was so accommodating AND they finished the job on time. They went above and beyond in both the work quality and the customer service when compared to any other body shop I have used in the past. Very good communication and no surprise charges. I'd give an 11 if I could! Shout out to Guido for his next-level service. It's wonderful to deal with a person that knows their stuff, is passionate about their job, and can deliver results. Thank you Caliber!

Customer Service

This was an absolutely fantastic experience! Car crashes are very stressful events that nobody ever wants to experience. Caliber Collision in Murraysville, PA was so accommodating AND they finished the job on time. They went above and beyond in both the work quality and the customer service when compared to any other body shop I have used in the past. Very good communication and no surprise charges. I'd give an 11 if I could! Shout out to Guido for his next-level service. It's wonderful to deal with a person that knows their stuff, is passionate about their job, and can deliver results. Thank you Caliber!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repairs look great. A pleasure to do business with your staff.

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Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

All employees were courteous and helpful. Satisfied with repairs on vehicle

Customer Service

Likely to Recommend

I was looking for a new collision shop and I found it. Caliber is very convenient, courteous, and competent.

Repair Quality

The repairs were done well as far as I could see and I was pleased with how they looked.

Customer Service

Personnel were all very friendly and helpful.

Likely to Recommend

Repair Quality

Guido and the whole team were very fast and professional! 2 thumbs way up!

Customer Service

Returned Clean

My Experience

Very professional service, excellent communication, timely work and high quality results.

Likely to Recommend

Repair Quality

Very professional, high quality and great communication.

Customer Service

Very friendly and explained the process well. They delivered what they promised.