Caliber - Pittsburgh - Meadow St

4.8 (1,005reviews)
96%
6223 Meadow St,  Pittsburgh,  PA  15206

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,005)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as excellent, flawless, and exceeding expectations. Many noted their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating proactive, multi-channel updates via text, email, and phone throughout the repair process. Timeliness was also well-received, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including occasional delays, minor quality concerns upon pickup, and isolated communication gaps. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to family and friends.
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"... completed in timely manner with transparent updates and looks better than before" Read more
"... keep me informed about the progress of my vehicle. The work appears to be excellent. My car looks brand new. I could not be more pleased!!!" Read more
"The car was fixed perfectly like nothing ever happened and I got it back like two weeks earlier than was ..." Read more
"The quality of the repair was very good."
"Love the quick service my car was done earlier than expected. The detail job made it look brand new again."
"... was fixed perfectly like nothing ever happened and I got it back like two weeks earlier than was estimated. The whole experience was easier and less stressful ..." Read more
"The turn around was very efficient."
"Ready early by at least 10 days. This is the fastest turnaround on a car I've ever ..." Read more
"Caliber collision was so accommodating and efficient. My car was ready nearly 4 days early than my insurance estimate. The repair was extremely well done and the customer ..." Read more
"Impressive level of communication. I have not seen this from an auto place before."
"Impressive level of communication. I have not seen this from an auto place before."
"I was given plenty of updates and they communicated thoroughly about what stages my car was in and when it would be done. I will definitely be doing ..." Read more
"Kept us informed of the progress of repairs continuously. Very proactive thru the entire process. Very satisfied. ..." Read more
"Excellent service. Great communication kept us informed at every step."

My Experience

Caliber did an excellent job. Initially I was unaware that this service location existed. However, now that I've experienced their quality of work, I would highly recommend them, to others. Convenient location. Excellent location and business relationship for obtaining and returning the rental car. Excellent coordination with my vehicle insurance company. The service employees, (Bonnie, Kayla and Michelle), were all very pleasant, helpful, and efficient. The Service Advisor, Kevin Buckner, was very professional, courteous and thorough. I appreciated the frequent text updates, regarding my vehicle's status. And, I was highly satisfied with the quality of work, on my vehicle. Almost looked brand new. Although the circumstances which led me to Caliber were unpleasant, the outcome of the vehicle repairs, was a pleasant experience. Would highly recommend. Thank you.

Likely to Recommend

Definite 10. Already recommended them to family.

Repair Quality

Techs did a fine job. Repairs looked seamless. Vehicle looked almost brand new. My only regret was that I did not take the time to personally extend a "job well done", to the techs, themselves - the folks working behind the scenes, (who we typically do not see), who did the repairs. I would have liked to shake their hands and tell them "thank you", also. Car was cleaned inside and out and the repairs, as I said earlier, were seamless. Looking at the vehicle now, you would never know the vehicle had ever been damaged.

Customer Service

Definite 10. Kayla, Bonnie, Michelle and Kevin were all very pleasant, courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone that works there is so kind and communicative, I appreciate everyone that helped me get my car back on the road!

My Experience

Kevin was very communicative and gave excellent customer service. I was very pleased with the service!

My Experience

Thank you for the fast and flawless repairs. The process was easy from beginning to end. Makayla was personable and professional. Will definitely recommend Calliber on Meadow Street.

Likely to Recommend

If I ever need work again I'll definitely be back to the Meadow St location and would recommend it to everyone.

Repair Quality

Easy process from beginning to end. Super fast only took 5 business to get my car back.

Customer Service

Customer service was on point. From check in to check out. Makayla was awesome. Explained everything they were going to do and answered any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

I am more than satisfied with the repair service I received at Caliber Collision. My 2012 Toyota Camry was hit from the rear by a truck, leaving significant dents and scratches. The team at Caliber Collision not only restored the visible damage but also thoroughly inspected the vehicle and repaired any underlying issues that could have affected its safety. Their attention to detail, professionalism, and commitment to ensuring the car was safe to drive again truly impressed me. The repairs were comprehensive, and the workmanship was outstanding. I highly recommend Caliber Collision to anyone looking for high-quality, reliable auto body repairs.

Customer Service

I found everyone at Caliber Collision to be courteous, soft-spoken, and genuinely eager to help. I would especially like to recognize my service advisor, Makayla Doran, who was assigned to my vehicle throughout the repair process. Makayla is exceptionally thorough and attentive. She patiently listened as I walked her through every detail of the accident, the visible damage, and all of my concerns. She then conducted a careful initial inspection to identify not only the obvious damage but also any potential hidden issues that could have resulted from the collision. One quality I appreciated most about Makayla was her ability to explain complicated mechanical concepts in simple, easy-to-understand language. As someone who is not familiar with automotive mechanics, I found this incredibly helpful. She made sure I understood what was wrong with my car, why certain repairs were necessary, and how they would restore the vehicle to a safe condition. Another aspect that stood out about Makayla and Caliber Collision as a whole was their excellent communication. They kept me informed throughout the repair process with timely email and text updates, and they also coordinated directly with my insurance company. This meant I had very little to worry about, as Makayla and her team handled everything professionally and efficiently. I was equally impressed by the reception staff, who were knowledgeable about the status of every vehicle in the shop and always ready to answer my questions. Their coordination and consistency reflected the strong teamwork and customer-focused culture at Caliber Collision. Overall, my experience exceeded my expectations. From the quality of the repairs to the professionalism, communication, and customer service, the entire team made what could have been a stressful experience remarkably smooth.

Returned Clean

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Repair Quality

Makayla was very friendly and communicative throughout the repair process. Thank you!

Customer Service

My Experience

I was very happy with the total repair of the vehicle but most happy with the communication of vehicle status throughout process.

Likely to Recommend

Yes I would recommend caliber Collision

Repair Quality

I was very pleased with how my repair was taken care of.

Customer Service

Great customer service. I was informed about everything along the way with no hidden surprises.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very good to work with. Wasn’t expecting to be without my car for 6 days for what needed to be done but that’s fine.

Customer Service

My Experience

Thank You.

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My Experience

Everyone at Caliber Collision was so very nice and very helpful!! You all made the entire process for my car repair super easy!! I will definitely use you guys for any future autos repair needs and recommend anyone to your auto body shop!! Excellent service all around!! Your entire team is AWESOME!!

Likely to Recommend

Repair Quality

I had an AWESOME experience with Caliber Collision and Enterprise!! Everything was so smooth and easy!! I will recommend you both to all of my family and friends!!

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My Experience

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

The work on my car was of the highest quality.

My Experience

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Returned Clean

My Experience

Kevin did a great job and was wonderful at communicating with us throughout the process! The staff were incredibly pleasant and helpful as well whenever I called to check in. Thank you to Kevin and the rest of the Caliber Collision team in East Liberty!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision did a great job! I appreciated the bi-weekly updates on my car so I knew exactly what was going on without having to reach out to them. Thank you!