Caliber - Murrysville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great group of people to work with. Would recommend your business to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car fixed in a timely manner. Continued to update me throughout the process. Very nice and easy.
Likely to Recommend - 5.0/5.0 -
1000%. I already have at my workplace
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Firstly, the repair work is incredible. So I appreciate the top-notch body work very much! Operationally, I have feedback: Please make sure everyone making outbound calls gets the concept of *asking for what they need* in a text or voicemail so I can quickly text back in the moment. Caliber the company is already sending me status texts, and I think it’s safe to say that as a society we’ve evolved past the idea that talking in person over the phone is more convenient - lots of times, it’s not. I work in a group space and phone calls interrupt me and everyone around me, so my phone has to stay on silent. I also don’t care to do business by phone for security reasons and want to avoid being put on the spot to make expensive decisions. I got a text that I needed to call (why not communicate what he needs to know in the text), I called, he wasn’t available, I asked the receptionist to find out what he wants or ask him to leave a message because I can’t answer calls, and on his second call the message was please call me back I have a question about your car, 😱 I have to call back again, ask the receptionist to get him, wait on hold for him to come to the phone….what are we doing.
My Experience - 5.0/5.0 -
Outstanding service, great communications, you were finished ahead of schedule and did a beautiful job
Likely to Recommend - 5.0/5.0 -
I already did this week when my friend got into an accident
Repair Quality - 5.0/5.0 -
The car looks amazing
Customer Service - 5.0/5.0 -
You guys didn’t outstanding job, you were communicative and you finish my car earlier than expected. I could not be happier.
My Experience - 5.0/5.0 -
Repairs were done to my expectations. Only minor quarrel I have is the driver's side mirror that was replaced looks more fish bowl like than the originals. I don't know if this type of mirror is more standard but if I could get any explanation, id very much appreciate it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks amazing. Driver's side mirror oddly looks a little fishbowl.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication and customer service that was recieved is what every other company should stride for.
My Experience - 5.0/5.0 -
The team was very nice! Everyone I spoke to was kind and helpful! They got my car done quickly faster than expected!
Likely to Recommend - 4.0/5.0 -
Its a little far from where I live but I would travle again!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was amazing 👏 everyone was so helpful and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from drop off to pick up.
Customer Service - 5.0/5.0 -
Chris Reccelle is the best! Guido M was very helpful and professional as well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elite Body Shop in western PA. Communicated during entire process. Yukon looked spectacular when I picked it up. Highly recommend!!
My Experience - 5.0/5.0 -
Very polite, finished ahead of estimated time. Car returned cleaner than when received. Great job. Gruido did great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
. excellent job overall! Repairs were completed four days ahead of schedule. The staff were exceptional all the way around. Plus the level of communication from start to finish with fantastic.