Caliber - Naples
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kathleen Has Been Very Great With Assisting Me With Everything !
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Perfect body work
Customer Service - 2.0/5.0 -
Ken was great, Rachel was not kind and every time I called it seemed like I was bothering her
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Several items were not done properly. I was told today it would take 2 hrs. to fix. Now, that's 2 hrs. more of my time to sit in your waiting room. Not fair to me. You were paid very well from Allstate to do it right the first time. I recommend you get someone to inspect the cars before sending them out. I'm sure the repair man knew it wasn't right.
My Experience - 5.0/5.0 -
Awesome jog guys thank you
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Questio #1 was not in the summary so will write it here. I was on Moady saying my car would be readt on Tuesday. I did not get the car until around 3 PM on Friday The most serious problem was that as I drove home about 6 miles a warning light can on indicating I need to check my coolant. I call Mercedes and was told not to drie the car. They sent a truck to pick it up. It turned out there was no coolant in the radiator and the water pump was broken. I could have ruined my engine because of these errors
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
This was my second time at Caliber this year. I do not think I will be returning if I need to in the future.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was not satisfied with the customer service provided by Chris Harmon.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Appointment that was discussed was not made and arts were not order on agreed upon date. Then was told to reschedule a month later. After complaining I was able to get into the schedule as soon as the parts arrived.