Caliber - Navarre
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Price higher then quoted, additional work asked for not completed, long wait.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch. Drayton was thorough and professional--covered all my concerns and I didn't even have to ask a question. Everyone was spot on in all areas. Solid experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Wish they would clean the car or offer to clean the car ( in and out)
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love how they always kept us updated on the progress of our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always professional and super polite! Job well done as usual!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Way too many delays. I get that sometimes parts are delayed, but there were numerous delays. We were told it would be ready last week. They that got delayed until this Tuesday. Then that got delayed “another day or two”. Yesterday, I was told it would be ready in the morning. In the morning, I was told 1-2pm. Finally able to pick it up after 3. We had other plans that we had to keep changing because the timing kept changing.
Likely to Recommend - 1.5/5.0 -
I have had vehicles repaired here 3 times previously and it was great service, they met deadlines, and the work was great. I have no idea what is going on now.
Repair Quality - 1.0/5.0 -
Not good at all. Was delayed weeks after estimated completion date. Bumper is not properly attached and the paint is already peeling off.
Customer Service - 2.5/5.0 -
Seemed rather dismissive when I brought up concerns about the delays. Communication was very disorganized. I would be told one day that it would be ready the next morning. The next morning it became between 12 and 1. Then that became 3:30.
My Experience - 5.0/5.0 -
I really liked the timely updates and the quality repairs Thank you, Rick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated on the status of my truck, did a really fine job on the repairs... friendly staff too!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dustin and the entire Caliber Collision team were great to work with. They kept us informed and answered all questions. Caliber Collision’s customer service is top notch. The staff was very informative and professional!
My Experience - 5.0/5.0 -
They did an outstanding work on my repair kept me informed daily. Five stars
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great work done.
Customer Service - 5.0/5.0 -
Everyone was amazing
My Experience - 5.0/5.0 -
Work was done in a timely manner. Caliber made a point to keep us in the loop on the progress. They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they we,re very accommadating excellation work .couldnt be any happier
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Honestly, I really don't know. Your folks were very nice and pleasant, it was just that it took basically twice the time to repair the car. I made plans to be without the vehicle for the initial amount stated and the first additional week was relatively easy to manage. However, the second week was a bit problematic and presented me with some issues. Maybe in the future, if a vehicle is going to take more than a week longer than initially estimated, you can offer a rental.
Repair Quality - 2.5/5.0 -
I gave this a 5 rating because I am taking off points due to the shear time it took to get my vehicle repaired.
Customer Service - 2.5/5.0 -
If this is based off of the time it took to repair my car, I again took pints away. Justin was very respectful and did respond to my emails. He even did so during his off days, which I find commendable. However, when I am without my car for a total of 30 days when the original estimate was 17 (in writing), it made things difficult for me and my family.
My Experience - 5.0/5.0 -
Quality work and outstanding service!! Will return when necessary and would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality!!
Customer Service - 5.0/5.0 -
Outstanding service!!
Likely to Recommend - 5.0/5.0 -
Great staff. Excellent work.
Repair Quality - 5.0/5.0 -
Great staff. Great service. Excellent work.
Customer Service - 5.0/5.0 -
Friendly, helpful, efficient. The best customer service I have ever received from a car repair business.
Returned Clean
My Experience - 5.0/5.0 -
The staff was professional and kept me informed of the progress of my vehicle.