Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There's a scratch on the tailgate that we've never noticed til after the repair work, but I honestly can't say if it was there before or not. Not worth worrying about. Thanks for the front end work. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m a repeat customer. When j have body damage, I go to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, Courteous and excellent service, they cleaned exterior and interior upon completion of repairs. Satisfied Customer thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job that went above and beyond minimum standards. Jeremiah kept me informed throughout the process and ensured that I was completely satisfied with a job well done.
Customer Service - 5.0/5.0 -
Jeremiah did an excellent job of keeping me informed and ensuring the job was completed in a timely and professional manner.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would recommend them
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Kept me informed along the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and fast completion
My Experience - 5.0/5.0 -
Laura did great as usual!
My Experience - 5.0/5.0 -
The Caliber team was amazing kept me very informed on my services and gave me helpful information on what other servicing my vehicle might need in the future to keep it running.
My Experience - 5.0/5.0 -
Very happy with job and car service provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience
My Experience - 5.0/5.0 -
GREAT customer experience and WONDERFUL customer service. Very 0personable and informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around in all areas
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great. Quality work completed. Exceeded expected completion date.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Don and his crew!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk gal is a peach!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dom was awesome
Returned Clean
My Experience - 5.0/5.0 -
Our customer service representative, Laura, made the experience painless. We were kept in the loop about communication with our insurance company, and any updates regarding our vehicle. Our Pacifica was done earlier than expected. Everything was great. The whole staff was great to work with.