Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Laura had kept my update thru the whole process and I really loved it.
My Experience - 5.0/5.0 -
Everyone there was very professional and quite friendly too. They walked me through the process and Laura kept me updated throughout. I highly recommend them.
My Experience - 5.0/5.0 -
I recommend anyone that's looking for repairs come to caliber Collision.tge team very nice the Hospitality was excellent..Amy handled the paperwork on point..Jermaine very Curstosy and nice Owner very great..I Want to Thank Calieber Collision Team for making my makeover my 2917 Nissan Sentra a Brand New Car.They even wash My car.Very Beautiful.Thank Y'all ❤️ telling all who need a repair....Thank y'all..
My Experience - 5.0/5.0 -
I was completely satisfied with my experience at Caliber Collision. The team was professional, courteous, and helpful throughout the entire repair process. I appreciated the clear communication and updates regarding my vehicle, and the quality of the repair work exceeded my expectations. My vehicle looked great when it was returned to me, and I truly appreciate the care and attention given to making sure everything was completed properly. Thank you to the entire team for providing excellent customer service and making the repair process as smooth and stress-free as possible. Job well
My Experience - 5.0/5.0 -
This is the second car I had to get your services. Your staff is great and very patient with their customers. I sincerely appreciate your work on my car. Everything is back and working great! Hope I won't need you guys for a while!😄🙋 The front office is very professional I might add. Thanks Again!
My Experience - 5.0/5.0 -
Car looks wonderful. Communication during repair was excellent, and they made things so easy with insurance and rental car. Thanks!!
My Experience - 5.0/5.0 -
I was very impressed by the texts explaining the process of the work that was being done and that i was given a contact, Jeremiah, who keep me posted on the repair process. The work was completed on the day promised. I would highly recommend using Calabir out of New Burne.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to schedule and work with! Very happy with the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work with each step for the process clearly communicated! Pleasure to work with this shop!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick and easy process, excellent staff. Integration with ERAC also super helpful. Definitely would use again if needed (though hopefully won’t!).
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There's a scratch on the tailgate that we've never noticed til after the repair work, but I honestly can't say if it was there before or not. Not worth worrying about. Thanks for the front end work. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m a repeat customer. When j have body damage, I go to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, Courteous and excellent service, they cleaned exterior and interior upon completion of repairs. Satisfied Customer thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job that went above and beyond minimum standards. Jeremiah kept me informed throughout the process and ensured that I was completely satisfied with a job well done.
Customer Service - 5.0/5.0 -
Jeremiah did an excellent job of keeping me informed and ensuring the job was completed in a timely and professional manner.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would recommend them
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Kept me informed along the process