Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Don and his crew!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk gal is a peach!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dom was awesome
Returned Clean
My Experience - 5.0/5.0 -
Our customer service representative, Laura, made the experience painless. We were kept in the loop about communication with our insurance company, and any updates regarding our vehicle. Our Pacifica was done earlier than expected. Everything was great. The whole staff was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly from the day I dropped my vehicle off. Awesome work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and completed ahead of schedule. Thanks for for a job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was very easy to schedule an appointment via chat. Once scheduled drop off was easy. They kept me informed all along the way via text and called at times. My vehicle was ready sooner than expected which was great. Pick up was a breeze. Vehicle is fixed and back to normal. Great job everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was especially nice and very professional. Would definitely recommend to others and would definitely use them again if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciated, keeping informed about the status of my vehicle. The staff were all proactive, pleasant, and easy to work with. Unfortunately, I’ve had several car wrecks in the last 10 years, and these folks were by far superior in every way to my previous experiences.
My Experience - 5.0/5.0 -
I was very satisfied with my experience and the personnel who provided it. I would be happy to recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were handle quickly and professionally. Staff was friend and and courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Laura was very helpful and professional throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job on my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke with was very friendly and professional got me in and out at drop off and pick up got my car fixed quickly. I’ll definitely use them again if the need ever arises!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a Great job
Customer Service - 5.0/5.0 -
Great and helpful people