Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were very professional and explaining exactly what they would be doing to my car and in the time frame it would take and stay true to their word it was an excellent experience and I would absolutely recommend them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great,
Customer Service - 5.0/5.0 -
Every was great,
Returned Clean
My Experience - 5.0/5.0 -
Thanks for an awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service. Didn’t expect vehicles to be washed and cleaned. Vehicle was repaired much sooner than expected. Totally pleased with the service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were extremely helpful and kept me updated quite often with my repair. They were extremely courteous and ensured that my vehicle looked brand new. I would highly recommend them to anyone and go back to them if I had another unfortunate situation ever happened again with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as this company ensured that I was constantly informed of the status of my car which I was very appreciative. Great job Caliber Collision thanks for all the hard work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m so happy with my car now, it look so new thanks to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Robert and Ashley were pleasant and very professional. My car repair was very satisfactory. My only complaint was some parts trash/paper that was left in the back of the car. Since the damage was on the right front side, we did not open the back cargo area when I picked up my vehicle. No damage was done to the interior.
My Experience - 5.0/5.0 -
From day one your staff won me over Robbie and Laura were wonderful to work with offering their good communication and knowledgeable skills built my trust in your company. I surely will recommend your company to others...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic service Ashley at the desk was phenomenal and Robbie Witt went above and beyond fantastic team fantastic place I would not go anywhere else thank you very very much I feel like I have a brand new car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I was disappointed that you kept my car longer than the insurance company was willing to give a loaner car. You said you would not take my car until you had received all the parts.
Customer Service - 4.0/5.0 -
I had to call up to find out if I’d be getting my car before I had to return my rental car