Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
Work was not completely in satisfactory manner. Has to be returned for corrections.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robbie did an amazing job. Kept me informed and was very helpful.
Likely to Recommend - 5.0/5.0 -
They’re the best!
Repair Quality - 5.0/5.0 -
Repair was great! Couldn’t tell it was ever wrecked! Service was professional, and John was outstanding to work with! Thank you for being to best auto body shop in New Bern!
Customer Service - 5.0/5.0 -
Thank you John! Very professional and courteous!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
?Some damage was not repaired because Allstate Ins. decided it was not part of the accident
Customer Service - 5.0/5.0 -
Your employees are great! Ashley Holder &Angela Latham are exceptions. Angela went out of her way to repair damage Ins.Co refused coverage. She is trully an exceptional employee.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look amazing. I am very happy with the work done, and the customer service.
Customer Service - 5.0/5.0 -
The customer service was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Waiting on my headlight to arrive from Germany for my BMW, no fault of the company or staff. Hard to fill out the survey until it’s completed.
Customer Service - 4.0/5.0 -
Again until my repairs are completed its hard to answer these questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The folks at Caliber are friendly and helpful. I was very pleased with how the car looked. It was clean inside and out! I pretended it was a brand new car! My insurance company recommended them and that made me feel good too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolute Great Customer Service, Great Collision Repairs, Would Highly Recommend!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend
Repair Quality - 4.5/5.0 -
I was satisfied with the work and warranty.
Customer Service - 5.0/5.0 -
Good people
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful!!!! My car looks better than when I got it!!!!! I absolutely love it!!!!!