Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angela went beyond normal customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would like to rate an 11 on a 10 scale
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This location needs to do worlds better in quality of work. Caliber is a household name that I have used before but this location is an embarrassment currently.
Customer Service - 2.5/5.0 -
This is because it was a 8 for my representative and a 2 when I talked to anyone else in the repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very nice and helpful
My Experience - 5.0/5.0 -
Wonderful job, always prompt and high quality. Caliber knocked another one right out of the park!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fit of the parts was good, excellent paint coverage.
Customer Service - 5.0/5.0 -
Took the time to explain everything.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks like nothing ever happened to it.
Customer Service - 4.5/5.0 -
Car looks great like new.
Returned Clean
My Experience - 5.0/5.0 -
professional staff and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car is back to a brand new look. Your staff was very courteous, accommodating, & efficient at all times. Angela went above & beyond "customer srvice" to help out when I had an emergency situation come up! I would recommend Calber Collision as the VERY BEST in Craven County to anyone, who wants top.notch repair service at a reasonable price, & in an efficient time frame!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees very helpful in making rental arrangements. My vehicle was done when they said it would be done at a price consistent with the appraisal. The work done on my vehicle was very well done.
Customer Service - 5.0/5.0 -
Employees were very supportive and helpful.