Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and fast completion
My Experience - 5.0/5.0 -
Laura did great as usual!
My Experience - 5.0/5.0 -
The Caliber team was amazing kept me very informed on my services and gave me helpful information on what other servicing my vehicle might need in the future to keep it running.
My Experience - 5.0/5.0 -
Very happy with job and car service provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience
My Experience - 5.0/5.0 -
GREAT customer experience and WONDERFUL customer service. Very 0personable and informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around in all areas
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great. Quality work completed. Exceeded expected completion date.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Don and his crew!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk gal is a peach!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dom was awesome
Returned Clean
My Experience - 5.0/5.0 -
Our customer service representative, Laura, made the experience painless. We were kept in the loop about communication with our insurance company, and any updates regarding our vehicle. Our Pacifica was done earlier than expected. Everything was great. The whole staff was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly from the day I dropped my vehicle off. Awesome work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and completed ahead of schedule. Thanks for for a job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was very easy to schedule an appointment via chat. Once scheduled drop off was easy. They kept me informed all along the way via text and called at times. My vehicle was ready sooner than expected which was great. Pick up was a breeze. Vehicle is fixed and back to normal. Great job everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was especially nice and very professional. Would definitely recommend to others and would definitely use them again if needed