Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I especially appreciated, keeping informed about the status of my vehicle. The staff were all proactive, pleasant, and easy to work with. Unfortunately, I’ve had several car wrecks in the last 10 years, and these folks were by far superior in every way to my previous experiences.
My Experience - 5.0/5.0 -
I was very satisfied with my experience and the personnel who provided it. I would be happy to recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were handle quickly and professionally. Staff was friend and and courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Laura was very helpful and professional throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job on my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke with was very friendly and professional got me in and out at drop off and pick up got my car fixed quickly. I’ll definitely use them again if the need ever arises!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a Great job
Customer Service - 5.0/5.0 -
Great and helpful people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeremiah and team were absolutely fantastic. They kept me informed about what was going on throughout the entire process. They answered all of my questions before, during and afterwards. I would definitely recommend them to all my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeremiah was amazing. He knew what he was doing and was able to navigate the insurance portion with grace.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Made everything very convenient including rental car
My Experience - 5.0/5.0 -
Run off the road and damaged right lower side of my 2021 GMC SIERRA 2500 after hitting a rock pile. Folks at Caliber Collision did a fantastic job on the repair work. That was only half the story. Equally or more important was the fantastic service team keeping me informed on repair status and working to get my vehicle back to as quickly as possible and woking tirelessly to make sure I was completely satisfied including compensation for fuel removed to safely complete repairs during welding repairs. I am one very happy customer!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You run a very tight ship! We were always kept informed as our vehicle proceeded through this repair job. And you always answered the phone cheerfully and quickly. We couldn’t have asked for better treatment or better service. Thank you!!
My Experience - 5.0/5.0 -
Everything is just fine. They did a very good job and it was guick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using caliber, I like there professional work and quality, this is my first choice to go to with my cars by far, great job again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laura and staff were very professional and kept up informed of progress. I will refer anyone that needs any collision repair or paint work
Customer Service - 5.0/5.0 -
Messages were returned in a timely manner and the staff quickly know who we were when inquiring