Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything is just fine. They did a very good job and it was guick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using caliber, I like there professional work and quality, this is my first choice to go to with my cars by far, great job again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laura and staff were very professional and kept up informed of progress. I will refer anyone that needs any collision repair or paint work
Customer Service - 5.0/5.0 -
Messages were returned in a timely manner and the staff quickly know who we were when inquiring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loos good in less time than quoted. Also appreciate association with rental car company. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was completed early and the association with the car rental was a bonus
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to say that Laura did an awesome job on keeping me updated on the progress of my vehicle and what time I could pick it up. My vehicle looks great from the repairs and the wash and wax was unexpected and it is marvelous. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I answered this question the other day. Laura was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision is a very professional organization! Everyone is helpful, especially Laura who helped me with my issues. I would recommend this company to anyone and everyone who asks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the quality of the repairs Caliber completed on my car. It was very obvious that that the staff is very friendly, courteous, and professional. Caliber completed the repairs on my car earlier than was expected, Thanks you Caliber for the excellent job John Baldwin
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Laura was great and communicated effectively throughout the process.
My Experience - 5.0/5.0 -
Jeremiah was very professional, a great communicator, and very service oriented. It was a pleasure working with him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is so nice but I couldn’t make out how to get in there
Customer Service - 5.0/5.0 -
THANK YOU
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeremiah was very helpful. He kept me informed from start to finish. I usually go to the dealers and this was the first time going somewhere else. I was truly impressed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Small bump on new fender or side panel. We were asked to bring the car back on Wednesday July 1. Dom kindly tried to buff it out but he was concerned it needed the painter’s attention. Rose , the car owner.