Caliber - New Bern
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very prompt and professional. Easy process and convenient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.0/5.0 -
It took too long .
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It seemeed to take longer than necessary to get the repair done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laura was very helpful and thorough. Made my experience very smooth
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional and kept me informed about my car progress. They fixed the repair a few days earlier than expected. It was clean inside and out when I picked it up today. The front bumper of my vehicle looked great! Thanks guys
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great communication and got my vehicle back fast. Looks like new! Thanks
Customer Service - 5.0/5.0 -
Definitely satisfied
Returned Clean
My Experience - 5.0/5.0 -
Knowledgeable and personable staff. Inspired confidence in their ability. Took time to explain things to us. Kept us up to date on progress. Exceeded our expectations.
My Experience - 5.0/5.0 -
Domonique was awesome at answering all of my questions and concerns and I know he worked hard to get things done as fast as possible, even with the issues he ran into, he made me feel like my car and I were a priority.
My Experience - 5.0/5.0 -
The caliber collision team in New Bern did amazing work on my Hyundai. I’m very satisfied with the repair results, and Laura kept me informed throughout every step of the process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the service and I would always recommend it to anyone who looking
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing from check in to pick up just great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was amazing through the whole process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amy and Jeremiah were amazing! My Edge looks great and I'm thankful for such a great place to get my car fixed!
Likely to Recommend - 5.0/5.0 -
Most definitely! I've already given their name to a coworker.
Repair Quality - 5.0/5.0 -
My Edge looks AMAZING!
Customer Service - 5.0/5.0 -
Jeremiah and Amy were great, very professional and courteous!
Returned Clean
My Experience - 5.0/5.0 -
Work done well and ahead of schedule. The process, including the delivery and retrieval of the rental car was seamless.
My Experience - 5.0/5.0 -
Service exceeded expectations. Dom was extremely professional. A+
My Experience - 5.0/5.0 -
The work was fast and very professional! Would recommend anyone to do business with you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and on time
Customer Service - 5.0/5.0 -
Got updates through the whole process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing experience!!