Caliber - Newnan
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was handled seamlessly and the communication was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0 -
I recommend Caliber to everyone.
Repair Quality - 5.0/5.0 -
Awesome work completed ahead of schedule. I recommend Caliber to everyone.
Customer Service - 5.0/5.0 -
Customer service was great. I received frequent updates throughout the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks brand new. Can’t tell I was ever wrecked.
Likely to Recommend - 5.0/5.0 -
I will always tell folks that Caliber is the best option!
Repair Quality - 5.0/5.0 -
I can’t even tell if was in an accident. Looks better now than it did before my accident.
Customer Service - 5.0/5.0 -
They are super nice and informed me of all steps of the progress, answered all my questions and made me feel at home there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional atmosphere great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber collision, made my car look brand new again. So with this, I would always make caliber collision my number one go to and tell otherwise and I recommend that for anyone.
Repair Quality - 5.0/5.0 -
Ever since my car showed up at caliber collision all my needs have been taken care of an imperfect condition. Lenny has been godsend and always kept me updated and met all my needs with great haste. She’s the best thank you Lenny at caliber collision.
Customer Service - 5.0/5.0 -
Lenny at caliber collision has been the absolute best. There is not a better representative that I have ever encountered in any business like Lenny. She was always giving me almost daily updates on my car always was very nice and pleasant to talk to. When my car was done getting repaired, I had noticed a very minor imperfection and needed to get it returned and fixed. Lenny was able to fix me the next day and only in four hours and it came out perfect so thanks to Lenny. My visit with caliber collision was very pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very impressed with Caliber Collision. They made it so easy, by dealing with the insurance company and keeping us updated on completion. The work they did looks amazing and everything works like it should.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Part of the new grille included areas that come out for towing capability. One of the areas weren’t clipped properly but I brought it back and they took it back immediately to fix it, on top of buffing out the other headlight that wasn’t part of the repair. Customer service and communication was outstanding! I would give it a 10 except for having to come back and have them fix the grille.
Customer Service - 5.0/5.0 -
Amazing! The front customer service and the technician, especially the gentleman, Ezequiel was very professional and was the person who helped me with the grill and headlight
Returned Clean
My Experience - 5.0/5.0 -
Conner was awesome! My repair was quick and I am very happy. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service was great, fast, professional, and helpful.
Customer Service - 5.0/5.0 -
Very excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Additional work of damage found will start next week. The communication, completeness of our vehicle, the attention to details, and the timeliness of delivery will determine if this rating will go up or go down.
Repair Quality - 2.0/5.0 -
Three different items come to mind: 1 - At the very beginning, when I brought my vehicle in to Caliber Collision, I was told I would receive at least 5 updates on my vehicle. The only call I received was for damage found that was not part of this work. Never an update, not even the update on the reference of the other damage results until I picked up the vehicle. 2 - Time management; I called on Wednesday, asked what was going on with our vehicle. Was told 'assembly and wash was needed. You could pick it up tomorrow (Thursday) evening.' To assure everything would be completed, I said I would pick it up on Friday. As I showed up at 5:03pm on Friday; I was told they were STILL re-assembling my vehicle and would be washing it prior bringing it out front. Was told 10 - 15 minutes. 10 minutes later, was told about 15 more minutes. At 5:30, was updated it would be another 20 minutes. At 5:58pm, our vehicle was 'delivered' to the front of the building. Due to being so late, I only inspected around the hatch and not the inside area, seat belts...etc. 3 - Attention to details! Took our vehicle home, decided to go out to eat. Cleared off our dog's mate in the back seat. Found one of the dogs 'seat belts' going under the cushion but not connected to anything. Rear seat passenger side seat belt receptical was missing. Fished it out, but it wouldn't come all the way out and the bracket that goes around it to keep it available was missing. The black plastic covers to the front seat seat belts that cover the bolt that holds the seat belt to the post between the front and back were under the front seats and not in place.
Customer Service - 4.0/5.0 -
They talk the talk, but don't walk the walk!