Caliber - Norman - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan was a great sales rep, did more than I asked for
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. They explained the process and were professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone yall did a good job 👏 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took to my dealership where I bought the car to get it looked at and maintenanced and come to found out there is still $4,000 in damages to my vehicle’s transmission. The estimated completion date kept getting pushed back. When picking up the car the hood was sticking out and wouldn’t latch properly, had them redo that while I was there. Adjusted it to were it was more flushed. Just overall not very satisfied and called my insurance to get my adjuster to contact me and help resolve the issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Kept me informed and in the loop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy they were able to fix my car in a timely manner with the body and suspension issues
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Bumper is still not properly aligned. I pointed this out multiple times. I already reached out to the insurance company. Hard to believe you would allow such poor fitment to leave your shop. I refused pick up twice due to this issue. The GM even tried to blame honda for poor build quality of their cars. Then when I wasn’t satisfied he tried to make me feel bad that he wasn’t at home with his family. Very low standards at this shop in my opinion. Alan up front was great, he tried to please me but the work performed on my car is not complete.
Likely to Recommend - 0.5/5.0 -
The first time a used Caliber is was an amazing experience with a different location. This is why I chose Caliber a second time but after this experience no chance of a recommendation.
Repair Quality - 0.5/5.0 -
Bumper is still not aligned right. I pointed this out several times including when I finally picked my car up. Very dissatisfied! The bumper isn’t even aligned on the driver’s side that wasn’t messed up before dropping it off. Damage was to the passenger side not the driver’s side. They treated me as if I’m just being too picky. It is very obvious that it’s not aligned properly.
Customer Service - 0.5/5.0 -
Treated like I’m too picky and the GM blamed Honda for poor build quality when it was the poor repair. I refused pick up the first two times and then 3rd time it was almost as bad as the first two but the rental car company said I might be charged so I figured I’ll take it up with the insurance company since this location seems incapable of aligning the bumper correctly. They wanted to blame anything other than the poor repair
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They had to clean top interior inside due to finger prints and smudges all over top ivory interiors
Customer Service - 5.0/5.0 -
Victoria is great !!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Alan and Victoria was great! They are awesome! Great communication with the whole process. I loved getting the updates from text messages.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy and quick process, would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was fast, repairs were done wonderfully and communication was always amazing! The car was completed much early than anticipated which was a blessing! I could not have been happier with the service at Caliber Collision of Norman.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communicated well with me!