Caliber - North Charleston

4.7 (2,886reviews)
94%
2895 Ashley Phosphate Road,  North Charleston,  SC  29418

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,886)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that they were kept informed at every stage via texts and calls, and several noted their vehicles were completed ahead of schedule. The quality of repairs drew strong appreciation, with customers describing results as looking brand new. Staff were frequently described as friendly, courteous, and accommodating. A few customers noted areas for improvement, including inconsistent proactive communication, concerns about final detailing, a bumper alignment issue, and one report of missing personal items. Overall, the feedback reflects a highly satisfying experience with strong recommendations for friends and family.
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"... window and they left all the glass inside my truck, they stole my apple car screen all my item for my compartment glove and even my registration ..." Read more
"... find hard to accept was the final details. Such as sanding dust inside the glove box and arm rest compartment which probably means it was sanded with the window ..." Read more
"... damaged quarter panel, updated me daily by text and completed quality work ahead of schedule. They also worked very well with my insurance to ..." Read more
"I didnt like the alignment of my front bumper."
"Superior job, professional staff, and quick turnaround."

My Experience

The service was excellent and professional!

Likely to Recommend

Repair Quality

Customer Service

The service was excellent!

My Experience

Great Customer service the young lady that works right by the door as soon as you come into the building is the Best very professional and knowledgeable she helped me with both of my repairs on my fleet vehicle I look forward to working with her in the future and the younger gentleman that wrote up my repairs was very helpful as well

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Customer Service

Returned Clean

My Experience

My Experience

We were completely satisfied with the service. We could not come to pick our car up and they delivered it to us. That was wonderfull.

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My Experience

Olivia is the best! And the truck looks perfect.

My Experience

James and the entire team did an outstanding job on my Honda. Everyone—from the friendly, helpful customer-service staff to the technicians who completed the repairs—made the experience smooth and stress-free. They were professional, communicated well, and clearly worked very hard to make sure everything was done right. When I picked up my Honda, it looked brand new. I truly appreciate the care, attention to detail, and excellent service from everyone at this location. I would highly recommend them to anyone needing collision repairs.

My Experience

Everyone was outstanding and job was well done.

Likely to Recommend

Repair Quality

They did outstanding service!

Customer Service

Returned Clean

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Repair Quality

You cannot tell anything happened to my truck.

Customer Service

Returned Clean

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My Experience

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My Experience

Awesome customer service, thanks to the crew at Caliber collision center.

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Customer Service

My Experience

Easy process from start to finish. Very helpful staff at the Ashley Phosphate Rd location. Highly recommend Caliber Collision.

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Customer Service

My Experience

The team at Caliber did a fantastic job on my vehicle. I was blown away by their professionalism. Olivia’s customer service skills are top notch; she did a great job of making sure that I was taken care of (rental car, billing, warrantee, etc). James was fantastic at explaining the process of making the repairs to my truck. He obviously has a lot of experience in this trade, and he provided a fair and honest estimate for the work. He and the rest of the team at Caliber seem to genuinely care about providing their customers with the best product possible. Great job and thank you!!

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My Experience

The service was quick and very responsive.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service. All communication and speed of repair was professional and appreciated.