Caliber - Northglenn
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Service was great, and while nothing seems wrong from a driveability perspective, I'm just concerned that things were overlooked with the repairs.
Customer Service - 4.5/5.0 -
Zach was super accommodating and communicative, he made everything clear. He wasn't there at my pickup so we weren't able to discuss any of my concerns about the repairs
Returned Clean
Likely to Recommend - 2.0/5.0 -
Stand out from everyone else. All body shops are like this. You promise things, but it doesn't show. Parts aren't knew, I could have just replaced the door myself and had someone perform PDR on the fender buckling on the edge. There's no QC put in place at all. Who does QC here? Cause they missed a lot of things if there is someone that does. Dirty door panel, tools still inside truck. This shouldn't happen.
Repair Quality - 2.0/5.0 -
The fact that I had to come back to get a badge put on my truck was kind of ridiculous. Waste of time on both sides. I picked up my truck on Monday and the badge came in on Tuesday. Had to wait until Friday because of my schedule to get the badge put on. Tried to come on a Thursday but was ghosted, tried to come on a Fri during my lunch hour and was ghosted again by the person helping me. No return phone calls or anything. Came in on Friday at 3:30 PM during a snow storm to have the badge put on. Hopefully it sticks. Pretty sure temp, humidity, and cleanliness does affect things like this. Communication was great until I had to schedule a time for this. Then I was just ghosted. The detail of the work. I'm not sure if this is the same fender. I still see some buckling at the edge of the fender where it meets the passenger side door. Interior door was dirty from the tech. Picked up the truck and there was a bubble measuring device in there. Door pockets were dirty. Job was done fairly quick, but for something like this. I'd prefer quality first. I've worked PDR. This wouldn't be up to par with my standards.
Customer Service - 4.0/5.0 -
Great until I had to schedule a time to come back to put my badge back on. Ghosted over and over. Cause I wanted to come and get it put on before the snow on Friday.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on getting the body panel, tail light, and bumper replaced
Customer Service - 5.0/5.0 -
Very friendly, and professinal.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
I love this place. I would highly recommend this place to anyone & everyone. Great, great work.
Customer Service - 5.0/5.0 -
Very friendly.
Returned Clean
My Experience - 5.0/5.0 -
Turnaround time took longer than expected. 5 weeks was pretty frustrating. Communications were excellent. Found that my LED lights on my hood was not working, but after 5 weeks of not having a car, I decided to look into it myself since it seems like an easy fix. I would recommend caliber collisions to friends and family.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
very pleased. did a great job and kept me informed as repairs progressed. Great staff!
My Experience - 5.0/5.0 -
I experienced great customer service and lots of updates during the process of my repairs. It was done sooner than expected and that was a plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all that participated in getting my car fixed. I really appreciate it, tou guys even washed and clean inside. Thank you
My Experience - 5.0/5.0 -
We appreciate that there was complete communication on the progress of our vehicle repair. Upon pickup, the car was delivered to us shiny and clean. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zach was fantastic. We got the vehicle back in a timely manner with getting step by step updates. The car came back very clean.
Customer Service - 5.0/5.0 -
Once again, Zach was great to work with!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Caliber collision broke or didn’t put all the fasteners in when re installed my grill in my truck . The grill is loose on the drive side. . I wood like them to finish the job if you can help get it finished . I would appreciate it.
Customer Service - 1.0/5.0 -
Roger said he fix it get some clips ordered and finish the job. Have not heard back yet.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work done on my car looks great! I was updated weekly on the progress. I would definitely come back if needed. Thank you for everything that you did to make it a smooth experience!