Caliber - Northport

4.9 (525reviews)
97%
2000 Trade Center Drive,  Northport,  AL  35476

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (525)

Likely to Recommend

Repair Quality

The repair work was outstanding! Our car looks brand new and honestly even better than it did when we first got it. The attention to detail was incredible, and everything was completed exactly as promised. We couldn’t be happier with the quality of the work. Highly recommend!

Customer Service

The customer service was exceptional from start to finish. Sam was friendly, down to earth, funny and incredibly helpful. He kept us updated throughout the entire process and made sure we knew exactly what was happening every step of the way. The sweet lady at the front desk was wonderful too. She had such a warm personality and made every visit a pleasure. We truly felt taken care of.

Returned Clean

My Experience

Very good service

Likely to Recommend

Repair Quality

Very professional service

Customer Service

Returned Clean

My Experience

Sam had great communication throughout the whole repair process, and answered any questions I had promptly through text. You can tell he and the crew at Caliber really care about the service they provide, both for repairs and customer service. I Highly recommend to anyone needing collision repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was returned in perfect condition. Caliber Collision did an awesome job. The paint job looks amazing and it was finished before the estimated time. Thank you for taking such great care of my Mercedes and for your amazing service.

Likely to Recommend

Repair Quality

Im very satisfied with the service I received. My car was finished before the scheduled date and looked like a brand new car. The detailing, paint job, and work they put in was remarkable. I received text messages about the progress almost daily, they really went above and beyond. Thanks Caliber Collision.

Customer Service

Likely to Recommend

I would recommend them with no hesitation.

Repair Quality

They were very friendly and did a great repair job and cleanup on my car. They took time to listen and explain everything.

Customer Service

They really cared about the repair and took time to listen and explain everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great Job

Returned Clean

My Experience

Very quick repairs. Delivered on time. Truck looks great

Likely to Recommend

Repair Quality

Customer Service

Fast service, friendly

My Experience

Good work and got my vehicle in a timely manner when it was promised to me this is not the first time I have dealt with them

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work !

Customer Service

Very good repair work

Returned Clean

My Experience

The service was warming when dropping off the car. After I picked up my car went in the store my car wouldn’t start. I called them it wasn’t warming after that. I didn have these issues before My car got drop here. I will never use this service again and I had to miss work because I just got my car out the shop and it’s not starting

Likely to Recommend

Repair Quality

Everything started out good. I picked my car up Friday. Went in the store my car didn’t start soon after that. I called the store spoke with Sam. He said no one left the door open or anything. I had to miss work Friday car would not start. The light in my car was still on today. When I double checked. And the side of my bumper is not flushed. Windshield wiper fluid was not replaced. Ik I had some before the repair. I’m not pleased .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and truly first‑class work on my Mercedes. Highly professional, reliable, and absolutely recommended.

Customer Service

Likely to Recommend

Repair Quality

Great service and communication!!!

Customer Service

Likely to Recommend

Repair Quality

Very professional from start to finish in the process.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Giving a major shout out and a big hand clap to Sam and the entire crew from the front door staff to the detail staff. And everyone at caliber collision. I wish to thank you all for your effort and your professionalism. As well as your enthusiasm indication to providing excellent customer service. Thank you all.

Likely to Recommend

Repair Quality

The service that l received was amazing and out standing....Sam and his whole team did a wonderful job. And l must say that I'm completely satisfied 😊😄. Thank you Caliber Collision crew.

Customer Service

Returned Clean