Pop's Shop Inc

4.9 (793reviews)
97%
5480 Skyland Blvd E,  Cottondale,  AL  35453
Book Appointment
Bot
Shop AssistantSparkles

In operation 50 years, 48 years at this location.

Pop's Shop has been a full service paint and body shop since 1974. Family owned and operated, we pride ourselves on quality workmanship with a quick turnaround. We guarantee our work for the life of you owning your car. We have the most up to date equipment, including our computerized down draft baked on paint booth. We also have a complete frame shop for all frame and front end work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (793)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked new or better than expected upon return. Communication throughout the repair process was frequently highlighted as a standout strength, with customers appreciating proactive calls and texts with progress updates. Timeliness was another key positive, as numerous customers reported their vehicles were completed ahead of the promised date. The friendly, professional, and helpful nature of the staff was widely appreciated across reviews. A small number of customers noted areas for improvement, including occasional delays due to parts availability, minor paint or panel alignment concerns, and one instance of incomplete repair communication - all mentioned directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Excellent service, kept informed of the repair progress. Was advised of the total cost, itemized as the repair ..." Read more
"Excellent experience, and 5 Star quality in their work. Would highly recommend for Autobody and paint repair ..." Read more
"Cant even tell car was in an accident. Service was good, and they were very transparent. Highly recommend."
"I was extremely happy with the quality of work and the short time it took to complete the job. Personnel are friendly ..." Read more
"... me with updates before I even had to call to ask. They finished ahead of schedule and most importantly their work flawless. My car looks new again!" Read more
"The job was well completed early. The communication during our experience was excellent. ..." Read more
"Car was ready early, before the promised date. They did a great job and were very communicative. ..." Read more
"They quoted me a 2 week turnaround, I actually received my car back a week and 2 days"
"Very professional job, done in a very timely fashion. Thank you Pop's Shop."
"It took longer than the 3 days estimated 7 business days but that may have been due to parts and out of their ..." Read more
"... their car, but Pops made it so stress free. They called and texted me with updates before I even had to call to ask. They finished ahead of schedule and most ..." Read more
"... been damaged. They always do an outstanding job and communication was excellent; we received status calls almost everyday about my wifes Kia. Pops Shop in Tuscaloosa is the ..." Read more
"... job repairing my car. I really like the way I was kept informed on how the progress was coming along by ordering parts and the car being in the paint shop. Also the work ..." Read more
"The job was well completed early. The communication during our experience was excellent. We are very happy with the entire experience."
"Great communication. Did a wonderful job and Im 100%satisfied with their work. Everyone there was very friendly ..." Read more

My Experience

I am absolutely so pleased and happy about how amazing the guys at pops shop did with my car I highly recommend them

My Experience

Everyone involved with the operation was focused on great customer service. Communication was excellent. The work was done with high efficiency. Would 100% recommend Pop’s Shop.

My Experience

Very nice people. Did what they said and when it would be compete.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was so nice. Tony was knowledgeable and very easy to work with. My husband and I were so pleased with the quality of the repair and the short amount of time it took to complete the repairs. I can always depend on POP’s Shop. I have trusted them for 30 years.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The turnaround with getting my car in and out was excellent.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work in a timely manner. Would definitely recommend to others. Extremely pleased.

Likely to Recommend

Repair Quality

Work was great and the personnel were all very nice and friendly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys did a great job looks real nice I liked the communication during the process

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Pops Shop has repaired two vehicles in the last 10 years and has always done an amazing job. Everyone is always kind and informative when I call for updates. The paint color was a perfect match and the repair work completed in a timely manner.

Likely to Recommend

Repair Quality

Excellent work and customer service.

Customer Service

Updates were communicated effectively

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This team is amazing. They have integrity and professionalism and deliver ahead of schedule. I would highly recommend them to anyone who needs service work. 10/10

My Experience

My Experience

My car was fixed in a timely manner. Cost was exactly as they told me. I will for sure come back to Pops Shop.

Likely to Recommend

Repair Quality

My repairs were completed in a timely manner, and the charge was exactly what I was quoted. I couldn’t be more pleased with the service! I will always use Pop’s Shop for my repair needs. Highly recommend them!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks great, very pleased! All employees I spoke with were very pleasant and helpful! Keep up the good reputation you have!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 793

Auto body shops nearby

view more shops in: Cottondale  |  35453