Caliber - Northport

4.9 (523reviews)
97%
2000 Trade Center Drive,  Northport,  AL  35476

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (523)

My Experience

I was very satisfied with my repair! Matt was very professional in his handling of my claim! They even washes my truck and it looked better than I brought it in!

Likely to Recommend

Repair Quality

Matt did a great job start to finish! The front desk lady was nice and friendly!!

Customer Service

Returned Clean

My Experience

Jacob was amazing!

Likely to Recommend

Repair Quality

Jacob was outstanding in every way!

Customer Service

Jacob was excellent!

Returned Clean

My Experience

I have been very pleased with the process to repair my Toyota Camry after an accident. Matt kept me informed at all times via text ,the Ladies on the front desk and phone have been also very helpful and most friendly. The job has been done perfectly I am very impressed, the car looks like new ,also the fact that all the paperwork has been taking care off in my behalf. All in all a great company with great people working professionally and very friendly and helpful. Thank you very much for taking such great care of me and my car. It truly has been a great experience.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great customer service.

Repair Quality

I loved this place. I only wish we had one here in Maryland. My daughter is a student at Alabama University after crashing her car you guys where the best.

Customer Service

Calling and emailing daily with the progress of the car was wonderful

Returned Clean

Likely to Recommend

Repair Quality

Very quick and nothing has fallen off yet. I also appreciated them cleaning the car inside and out.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Good service

Repair Quality

Customer Service

Great work and customer service

Returned Clean

My Experience

Matt provided excellent customer service. The job was completed earlier than expected and so far I am pleased with the work. Everyone was professional and friendly. I highly recommend Caliber Collision.

Likely to Recommend

Friendly team

Repair Quality

Excellent service from Matt and entire team

Customer Service

Matt was polite and friendly.

Returned Clean

My Experience

Customer service was awesome. So helpful and also understanding. 10 out of 10.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Jacob was amazing and helped us out in every way. Just had some issues with the right parts being shipped

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jacob was great kept me informed about my car the entire time. The customer service in vent was fantastic.

Likely to Recommend

Repair Quality

Very nice people and I liked the communication l received.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a. Great job

Customer Service

Very nice

My Experience

You made me feel comfortable , the process was good, and it was my first time, so I did not know what to expect, but you made is easy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Matt at Caliber is awesome. I really appreciate the weekly calls on updates. Car looks great and runs great!

Customer Service

Returned Clean