Caliber - Northport

4.9 (525reviews)
97%
2000 Trade Center Drive,  Northport,  AL  35476

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (525)

My Experience

Did a great job . Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They done an amazing job!!!! I’m back in love with my car again my service advisor was very nice and kept me informed on every step of the way I will be recommending everyone to take there car there for any body work Thanks again

Likely to Recommend

Repair Quality

Wonderful job will return

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was beautiful. Truck looked awesome. Sam was exceptional, his communication from beginning until pick up of truck outstanding.

Likely to Recommend

Repair Quality

Excellent service, truck looks perfectly done. Went out of their way to be supportive and kind. Communication was exceptional throughout the entire process. Sam, my assigned person was clear, timely and his communication was above my expectations. I would definitely use services at Caliber Collision again if needed.

Customer Service

Sam, my assigned person was exceptional. Communication , support was exceptional. Front desk person was kind and organized.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly, keep us up to date on progress of work, truck looks great, would use them again and will definitely be recommending them to everyone.

Likely to Recommend

Repair Quality

Great job on truck and very nice people to work with. Will recommend them to all my friends

Customer Service

Super nice, keep me updated on progress of work, Simple drop off and pickup.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I strongly recommend someone

Repair Quality

It was a very good experience with Caliber Collision. Excellent service by Chris

Customer Service

It was a very good experience with Caliber Collision. Excellent service by Chris

My Experience

Chris Barger the service advisor provided great customer service! Excellent experience and repair job

My Experience

I was completely happy with my experience from literally the day. I dropped my car off and then how beautiful and restored it looks and feels when I drive it. I do want to give a shout out to one employee in particular and that’s the gentleman that did my intake and asked me questions and and I guess just the entire process and that was Chris. I can’t find his card so I can tell you his last name but I do know it was Chris. he was both very respectful yet was warm and accommodating and just made the experience so much better I imagine he would be an asset to any business, but he is particularly suited to what he’s doing there.!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kept me informed through the whole process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

From the young lady at the front desk Kalya, to the gentlemen who assisted me, amazing customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank the team for doing an outstanding job on my vehicle. I was truly impressed with the quality of the work—job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always kept me updated on how the repairs were going and any issues that came up with the repairs that is very important for me as I was always able to make plans thank you so very much I appreciate your service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, reliable, friendly, informative service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean