Caliber - Northport

4.9 (527reviews)
97%
2000 Trade Center Drive,  Northport,  AL  35476

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (527)

My Experience

I enjoyed working with Caliber. They were very friendly, knowledgeable and got my vehicle finished way before the estimated time I would recommend them.

Likely to Recommend

Repair Quality

They did an excellent job on my car. All of the employees were very professional and easy to work with.

Customer Service

Great!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They Northport location was wonderful!

Customer Service

Returned Clean

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Repair Quality

Great work, great communication. Professional staff. Loved everything about this experience.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great customer service frequently updates.

Returned Clean

My Experience

and besides the car looking great, chris was freaking awesome. I don't know how much money chris makes or what chris does, but he deserves more money and a promotion. He kept me in the loop, he was classy and cool, relatable, one of the nicest folks I've dealt with in a while. Thank you.

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Repair Quality

Car looks great. my customer service rep chris was awesome.

Customer Service

awesome. chris is great.

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Repair Quality

Customer Service

Returned Clean

My Experience

They did amazing and in an expedient amount of time

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Repair Quality

Customer Service

Returned Clean

My Experience

Chris was beyond helpful and the repairs were faultless. Wonderful customer service.

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Repair Quality

Such an amazing experience. Chris was more than helpful

Customer Service

My Experience

My Experience

Great job! Thank you so much!

My Experience

Chris was super nice and he kept me informed about the repair process! The staff overall was excellent and super friendly and helpful!

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Repair Quality

Customer Service

Returned Clean

My Experience

Sam was very knowledgeable and helpful. Thank you Sam.

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Repair Quality

Samuel was very polite and easy to work with. The car looks great. But I have an airbag light on.

Customer Service

Sam was great.

Returned Clean

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Repair Quality

Great customer service and communication while my vehicle was in the shop

Customer Service

Returned Clean

My Experience

Always reliable service, transparent, and great communication

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Repair Quality

Customer Service

Returned Clean

My Experience

I loved how they sent text messages as updates on what was going on with my car.

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Repair Quality

Customer Service

Returned Clean

My Experience

They got the job done two days early, and stayed open late to make sure I got it! That’s customer service right there.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Samuel was the best! He kept me updated and was very informative. He made the process bearable and was more helpful than my insurance company was. 10/10 would go back to Caliber if I ever need anything else done.

Customer Service

Samuel was the best! He kept me updated and was very informative. He made the process bearable and was more helpful than my insurance company was. 10/10 would go back to Caliber if I ever need anything else done.

Returned Clean