Caliber - Ocean Springs
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication and my car looks just as good as before the damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I tell everyone in need of repairs that yall are the best
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim is so helpful and sweet as always
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great and they finished earlier than expected. Great job!
My Experience - 5.0/5.0 -
Kim & Ben were members of my repair team, and they went out of their way to help me get my truck repaired, they were truly professional, they made this ordeal run smoothly and I am grateful. Kudos to you all at Caliber!!! Thanks again!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Only because I took the car back when some of the front sensors weren't working.
Customer Service - 4.0/5.0 -
Repair took over 2 months. Could have been done more expeditiously. When they told me the car was ready, some of the front sensors were not working. So Caliber took it back and after several days told me they couldn't fix it. I elected to drive it to the dealership rather than wait for a tow to be scheduled. The dealership ordered new sensors which Caliber had previously charged Safeco for and had trouble painting the sensors so the car was there for a week. I feel Safeco should not have to pay or the last repair did by the dealership.
My Experience - 5.0/5.0 -
The adjuster who worked with me”LC” was excellent. He was helpful in guiding me through the repair process. I am very appreciative for Kim’s assistance. Both of these employees were very courteous and professional to me. Bruce W. Legate. 228-238-2786 - Ocean Springs, Ms. 39564
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looked like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great to talk to and the car looked brand new!
Customer Service - 5.0/5.0 -
Everyone was great!
My Experience - 5.0/5.0 -
QR Code on pamphlet doesn't bring you to the survey. The text I got did though. Kim is an outstanding receptionist/desk lady despite being blinded by sun every morning. LC, professional and courteous.
My Experience - 5.0/5.0 -
A good job did by professional. Excellent work!!!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend this shop to anyone!
Repair Quality - 5.0/5.0 -
Excellent service! My car looks brand new!
Customer Service - 5.0/5.0 -
The customer service from the first phone call to picking up my vehicle was excellent! Kim and my mechanic, Benji, were amazing!