Caliber - Ocean Springs

4.8 (1,709reviews)
97%
4127 Bienville Blvd,  Ocean Springs,  MS  39564

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,709)

My Experience

Great customer service! Seriously, my car was repaired on time with no issues & I was routinely updated on the progress of my repairs. I would highly recommend this auto shop. Employees are very professional, informative, and proactive. My car was kept in top operating condition during my repair process & I will definitely be a returning customer on any future auto service inquires!

Likely to Recommend

Definitely will recommend this place to others!

Repair Quality

Customer Service

Customer service was amazing! I was constantly updated on the status on my repairs, and everyone was extremely friendly while doing so.

Returned Clean

My Experience

Kim and team was amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The receptionist was nice and courteous. LC was professional and answered all of my questions. They did a great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mr. Tony and Mrs. Kim were extremely profesional and transparent throughout the entire process. It was extremely timely and an over all enjoyable experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Yes, overall I was very happy. Benji and Kim were very easy to talk to. Excellent service and handling from both. Great job.

Returned Clean

Likely to Recommend

Definitely!

Repair Quality

Excellent service all around, customer service and the vehicle repair

Customer Service

Excellent

Returned Clean

My Experience

Kim is wicked. Tony is wicked too even though he didn’t like my German car.

Likely to Recommend

Repair Quality

Kim is wicked! Tony is wicked. Great service, communication and timing.

Customer Service

Returned Clean

My Experience

Benji and Kim were great!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair work looks good wonderful. Can’t tell there was any damage.

My Experience

From beginning thru the middle to the end I was satisfied. They were polite and friendly from day one with just the estimate! They kept me informed thru the entire process and finished ahead of schedule by a week! My car looks awesome!

Likely to Recommend

Repair Quality

So very helpful from day 1 to the end. Even finished ahead of schedule! And the paint was matched perfectly. My car was so shiny!

Customer Service

The staff was beyond helpful and polite. Customer service was spot on!

Returned Clean

Likely to Recommend

Very likely!

Repair Quality

The work was extremely well done, and done quickly. I am very pleased with the work on our Honda.

Customer Service

I appreciated the fact that in each part of the process we were kept well informed of the progress on the repairs being done.

Returned Clean

Likely to Recommend

Repair Quality

Benji and Kim were amazing. Helped me and communicated through the entire process. Love them!

Customer Service

Returned Clean

My Experience

Thank you Kim for your amazing customer service and giving me frequent updates on my car. Thank you to Lewis and team for a flawless job on my repair. Second time using this location and I have been so pleased! Every detail was thoroughly handled and made an inconvenient situation stress free. Five star service!!

Likely to Recommend

This is my second time using this location and I have been pleased both times. Everything is thorough, quick, and of quality service. I recommend this location to many.

Repair Quality

Amazing customer service and quality of repair.

Customer Service

Kim at Ocean Springs was fantastic and kept me very informed of my car repair journey. She insisted on taking away any additional work for the customer and made the process very easy and stress free.

Returned Clean

My Experience

I am very happy with the quality of work performed on my Nissan. They even went above and beyond and detailed it out and for me. Kim and Tony are very professional. Thank you.

My Experience

I was extremely impressed by the work done on my vehicle. The staff at Ocean Springs MS Caliber Collision was friendly and informative. They also went the “extra mile” by completing more body work than expected. We are totally satisfied with their craftsmanship!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was excellent to the front office person Kim to the service people in the back. Benji was thorough. Everuone did a great job!!

Likely to Recommend

Repair Quality

Did a great job was fast

Customer Service

Very professional and nice staff!!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and great work. The body work and paint was excellent.

Customer Service

Very friendly and knowledgeable.