Caliber - Omaha - C St

4.9 (286reviews)
97%
13705 C St.,  Omaha,  NE  68144

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (286)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for friendliness, professionalism, and helpfulness throughout the repair process. Communication was a standout strength, with customers frequently highlighting proactive updates via calls and emails. Timeliness was another key positive, as many vehicles were completed ahead of schedule, sometimes by nearly a week or more. A few customers noted areas for improvement, including scheduling coordination requiring multiple visits and concerns about staff demeanor during specific interactions, as mentioned directly in their feedback.
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"The work was excellent, and the car looked brand new. Not only that the car was detailed and spotless. ..." Read more
"... repairs and the service was excellent once again! Top quality repair, consistent communication, and an entirely seamless process! We wont trust anyone else!" Read more
"💯 Professional and courteous. I would suggest this Omaha Caliber location to all my friends and family. I was and ..." Read more
"Repairs were completed in an efficient manner and with care and precision"
"Great staff all around. Wonderful customer service."
"Ready 6 days ahead of time. Amazing work!"
"... informed of everything that was being done daily. My car was done about a week ahead of schedule and I was very happy to be back in my car so quick. ..." Read more
"Was ready early by 10 days!"
"My vehicle was completed ahead of schedule"
"It was ready way sooner than expected"
"The entire time I was getting emails or phone calls"
"They were very fast and I loved that we were informed of everything that was being done daily. My car was done about a week ahead of schedule and ..." Read more
"... excellent job during the entire process of the repair. The communication was great. Everyone was friendly and helpful; the front desk, manager and technicians. I would ..." Read more
"More than pleased with the communication and service updates. Again, 💯 satisfied."
"Time and communication was excellent."

Likely to Recommend

Repair Quality

Did an amazing job on my cars front bumper and very friendly and personable, extra bonus. I would recommend to anyone. Karen

Customer Service

My Experience

Team members were fantastic. Kept me informed every step of the way. Got my vehicle back early and it looked wonderful.

Likely to Recommend

Was just saying this to someone yesterday

Repair Quality

Outstanding.

Customer Service

Everyone was so nice and knowledgeable

Returned Clean

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Repair Quality

Repair was good but I had to stop by 3 times to have the work completed.

Customer Service

Good customer service

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Repair Quality

Customer Service

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Repair Quality

Great work, quick fixing wow! Highly recommended this great place.

Customer Service

Returned Clean

My Experience

Totally would recommend. You keep me updated and the work was great.

Likely to Recommend

Repair Quality

Professional fast good work and always kept you informed

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks

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Repair Quality

Customer Service

Returned Clean

My Experience

A very nice job done! Quick, efficient and friendly staff.

My Experience

They were very fast and I loved that we were informed of everything that was being done daily. My car was done about a week ahead of schedule and I was very happy to be back in my car so quick. Also they did a great job explaining the process. Thank you!

Likely to Recommend

100%

Repair Quality

GREAT CREW AND QUICK SERVICE.

Customer Service

Returned Clean

My Experience

The car looked great and is running well

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Repairs were completed in an efficient manner and with care and precision

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Nice people. They did great. You didn’t feel like a number or that you could get ripped off. I would use them again. I would recommend them. Thanks.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent communication and customer service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jeff and Misty were so great!

Customer Service

Great communication!

Returned Clean