Caliber - Omaha - S 71st Ave

5.0 (77reviews)
98%
10049 S 71st Ave,  Papillion,  NE  68133

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (77)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and going above and beyond expectations. Communication stands out as a major strength, with regular updates throughout the repair process keeping customers well-informed. The quality of repairs receives outstanding feedback, with vehicles returned looking like new and often cleaner than when dropped off. Timeliness is another highlight, with many repairs completed ahead of schedule. The complimentary detailing service is frequently mentioned as an appreciated touch. Some customers noted minor communication delays and scheduling issues, but these were overshadowed by the overall positive experience and high-quality workmanship.
Select to learn more
"Perfect customer service!"
"Costumer service was exemplary. Frequent calls with updates on the progress of the repairs. Very kind ..." Read more
"... step of the way and answered every question I had. They went above and beyond to ensure my car was perfect." Read more
"They did great work repairing my truck while providing superior customer service, were budget friendly, and kept me informed every step of the ..." Read more
"A week before ready date"
"Early!"
"Received car ahead of schedule"
"My car was finished about a week earlier than expected."
"It was early!"
"Great job with communication and customer care!!!"
"Complete info all along the way"
"3 times a week. From beginning to end"
"... how fast they were through the whole process and keeping me in the loop every step of the way! The drop off and pick up process was super easy, ..." Read more
"The estimator had some poor communication through the whole process, but was fast to call back or return ..." Read more

My Experience

Excellent work and it was done by less time than I expected. Everyone at Caliber Collision were very nice and polite. The communication was excellent, I was updated throughout the process and it was helpful for me. I was very happy with the outcome. Thank you so much!

Likely to Recommend

Absolutely! Very well researched

Repair Quality

The repairs were done in a very professional way. The communication was excellent and my vehicle looked amazing.

Customer Service

Everyone was very polite and respectful. I am Hispanic and sometimes I have a little bit of fear when it comes to situations like this but I loved that they made me feel welcome and comfortable during the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Everything and everyone was great! My car looks awesome!

Customer Service

Returned Clean

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I will definitely recommend this team!

Repair Quality

Very efficient team.

Customer Service

Everyone was very helpful and professional.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Preston was great to work with and made sure my car looked perfect before I came to get it!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I will recommend to eveyone!

Repair Quality

Best service I ever had! Very knowledgeable, explained everything, kind and quick! Perfect work was done on my car! I will recommend to everyone I know. Cleanest shop I've ever been to and the Best carwash ever!

Customer Service

Perfect customer service!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Can’t recommend them enough

Repair Quality

Workmanship was phenomenal. My vehicle doesn’t even look like it was in an accident.

Customer Service

Impeccable customer service. Brian, the manager, was super helpful, knowledgeable, and up front. No gimmicks.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great job well done

Returned Clean

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Repair Quality

Did a great job and returned our car good as new!

Customer Service

They were great at talking me through everything that needed to be done and the process. They kept in contact with me throughout the repair and even helped me change out my license plate when I needed to renew it & got a new one.

My Experience

Great communication and always positive attitude willing to help

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You exceeded my expectations.

Likely to Recommend

Repair Quality

They did a wonderful job! Nothing was missed. It was definitely better than expected.

Customer Service

My Experience

Excellent customer service, can’t thank them enough for keeping me in the know and answering all my questions..

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

They were very accommodating, friendly, and professional at check-in and pick-up. Paxton called several times each week to update me on the status of my repair.

Returned Clean