Caliber - Omaha - S 118th St
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Worst place ever
Repair Quality - 0.5/5.0 -
Between this shop and my insurance y'all successfully stole about $15000 from me so have a nice life
Customer Service - 0.5/5.0 -
Worst experience of my life they didn't help me at all
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Lady that assisted was very rude during a difficult situation
Customer Service - 2.5/5.0 -
Initially they were nice but when I came to get my vehicle contents upon learning my vehicle was being totaled the lady assisting was very cold. Said my rental car was probably ending the same day and I would have to figure it out
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I liked their people and service
Repair Quality - 5.0/5.0 -
Very kind and understanding yet professional
Customer Service - 5.0/5.0 -
Got an appointment quickly; we’re very accommodating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very professional and personable!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was amazing. super nice. answered any questions i had. didnt rush me or make me uncomfortable. car wasnt in the shop too long either. i’d definitely recommend to my friends & family
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly, returned my calls in timely manner, very satisfied with service overall and I will recommend Caliber to family and friends.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the communication…they kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work and great communication
Returned Clean
Likely to Recommend - 1.5/5.0 -
Not very likely. But not completely unlikely.
Repair Quality - 1.0/5.0 -
Sorry for the low score but I had personal belongings in there and didn't get a notification that the van was finished and get picked up so I could get to you to retrieve my personal belongings
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was close to home, it went as fast as it could have, I felt very welcome by all the staff, I even got a ride home.
My Experience - 5.0/5.0 -
Customer service and communication was great! Everything was repaired very well. Would definitely come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Repairs took too long and the lack of communication amplified my frustration.
Customer Service - 2.0/5.0 -
Same as previous comment. Terrible communication.