Caliber - Onalaska

4.7 (1,135reviews)
92%
1612 Lauderdale Pl,  La Crosse,  WI  54603

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,135)

Likely to Recommend

Repair Quality

Had to bring back for more repairs as muffler wasnt fully fixed

Customer Service

Responses were not prompt but attitudes were great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic customer service

Likely to Recommend

Repair Quality

Customer Service

Getting my vehicle back and detailed was an added bonus...ty

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Vehicle was exceptionally clean when I picked it up. Cleaner than it’s been in years. I was kept informed of the repair and had no issues. Well done and appreciated!!

My Experience

Very satisfied with the repair of our car!

Likely to Recommend

Repair Quality

Glad to have our car back looking all shiny and new!

Customer Service

Knowledgeable and personable customer service.

Returned Clean

My Experience

Never received any email with preliminary estimate or costs or estimated completion date. That would have been helpful as it was difficult to know how long I needed to have a loaner vehicle.

Likely to Recommend

Repair Quality

Asked if my windshield would be replaced. Was told they would submit, but never heard either way if it would or not. Didn't find out until I got home with truck that it wasn't.

Customer Service

Very nice, easy to work with.

My Experience

We were fortunate to get quick appraisal and repairs. Everything looks awesome and enjoyed everyone we dealt with. First time here and we’ll be back again in the future.

Likely to Recommend

Already have

Repair Quality

Customer Service

Completely pleased with the work done. We were able to make in early for repairs and kept informed. Kim and everyone were awesome!

My Experience

Likely to Recommend

Hope we never need a repair but if we do will come back

Repair Quality

Overall it was a great experience. People were friendly and kept me up to date with information. As far as the work goes everything turned out great and the section looks brand new. Car was also completely cleaned which was a pleasant surprise. Much appreciated!

Customer Service

Very friendly people

Returned Clean

My Experience

Very good service and excellent work. Perfect color match. Thank you

Likely to Recommend

Absolutely will recommend

Repair Quality

Great job. Perfect color match and quick turnaround Thanks

Customer Service

Totally helpful and great to work with. Kept me updated on progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kim and Sadie did an exceptional job keeping me updating on the progress. The job was done in a timely manner and looks awesome. Will definitely refer. And come back

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Wonderful and fast!

Customer Service

Likely to Recommend

I think it's a good company

Repair Quality

Repairs to my vehicle are not complete

Customer Service

They sent text messages regarding progress. I thought my vehicle repair was done however the shop had to order another part that has not arrived

My Experience

Friendly. Fast. Efficient. Perfect job!

Likely to Recommend

Repair Quality

Friendly. Fast. Efficient. Perfectly done

Customer Service

Totally friendly. Totally took care of me and my Multitude of questions. And with a smile!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Honestly, I’m extremely impressed. Kim was accommodating in more ways than one. Her customer service doesn’t go unnoticed. As for my vehicle, the repair was done in just a few days! Wow! And it looks beautiful!! I couldn’t be more pleased with the work done and how I was treat by Kim!

Likely to Recommend

Repair Quality

I am extremely pleased with my experience with Caliber and especially Kim. What a pleasant smile to walk in to have greet you and the prompt service she and her executed was much appreciated!

Customer Service

Again, Kim was phenomenal!

Returned Clean

Likely to Recommend

Excellent experience! Thank you for what you do for your customers!

Repair Quality

The work on my SUV was done very quickly and very good. I couldn't be happier.

Customer Service

Very friendly, helpful, and professional front desk ladies.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service