Caliber - Onalaska
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied. They kept me informed all the time on repairs on vehicle. Great service 👏 👍 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber to do work on any family or friends cars. I sure would.
Repair Quality - 5.0/5.0 -
It looked brand new when I picked it up. Very satisfied.
Customer Service - 5.0/5.0 -
I couldn’t believe when he brought my car out to me, it looked brand new. They had it all shined up, even my windows had been cleaned. Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, quick response to inquiries, great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Fantastic communication, easy to talk with.
Returned Clean
My Experience - 5.0/5.0 -
Very well satisfied with Caliber Collision. I would highly recommend them to others and we received the attention that every customer looks for when choosing a business that has employees that know what they are doing and are perfectionists. It was much appreciated in regards to updates I received in regards to our Rav 4. My husband and I are very happy with the work you did on the vehicle. If 10 was the highest score you could receive, you have a perfect score of 10. Thank you, The Malvick’s
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job! So far so good, no rattles and the right front perfect. Excellent clean up and detailing on and in the whole car. Most scratches, except the keyed passenger side (but not too bad), have disappeared! Thanks! Any recommendation on how to take care of the keyed side would be helpful. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best repair work, looks like new when done. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new after repairs are done. Great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed. They texted me about every step they were doing. It looked amazing. The personnel were very friendly. Would use again. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick quote; worked well with insurance agency; kept updated on progress; solid craftsmanship
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process of evaluation of my vehicle’s damage through to pick up of said vehicle upon completion was smooth. As important as anything was the personal touch of the staff. I was primarily in contact with Kim and appreciated her warmth and prompt response to my questions. David also kept me updated via texts which was greatly appreciated. Finally, my vehicle looked and felt inside and out like I was driving a brand new vehicle off a dealership’s lot!
Likely to Recommend - 5.0/5.0 -
Have already mentioned to everyone who knew I had my car repaired at Caliber Collision that I was extremely pleased with everything from customer service to the actual repairs, and that I highly recommend this business.
Repair Quality - 5.0/5.0 -
I was thrilled to see my car looking totally brand new! Caliber Collision did an excellent repair job!
Customer Service - 5.0/5.0 -
Folks at Caliber Collision were warm and helpful from the get go! I was kept informed of the repair progress which I greatly appreciated, and they worked well with my insurance provider. I was very happy with the service I received, personally and in repairing my vehicle!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Other than the communication mishap, I am very happy with my experience and how quickly my vehicle was worked in. Compared to lead times at other shops in the area, you guys did a fantastic job!
Repair Quality - 5.0/5.0 -
Bumper looks great!
Customer Service - 3.5/5.0 -
For the most part, everything was great. From what I was told by the team, they were trying to communicate with me via text/email, but I wasn’t getting any of those communications. Even after the fact of knowing that, I had to be the one to initiate contact daily when I was looking for an update. Somehow, I have gotten every notification since I picked up my truck about filling out this survey..
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and professional employees. Workmanship is excellent and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
When I arrived to pick up my vehicle, I asked how much my bill was and they told me $12xx, and he said that I got $1200 from insurance, and when I corrected him saying that I received more, he quick changed the total of the bill to match the original estimate. It was extremely weird and seemed off that the final bill wouldn't have been prepared when I came to pick it up. When I returned to question it after leaving, they said they missed some hours on the bill and had to "add it." They wouldn't stop asking me to give them a good rating, and even though my car wasn't done on time, they asked me to say it was. Not impressed with the way they handled the situation or confrontation of the question on the total amount billed and why it didn't match and they had to adjust the "final bill" persay.
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I waited 5 weeks to get my car in only for them to have the wrong parts. Then it took 4 days for them to get the right ones. They had my car for 2 weeks. They did stay in communication with me throughout the 2 weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You were able to get my car done far sooner than expected, and that was appreciated very much by our family. Customer service was fantastic, and we liked the regular text updates we received.