Caliber - Ontario

4.9 (4,823reviews)
99%
200 S. Wineville Ave.,  Ontario,  CA  91761

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Lexus Authorized

Reviews (4,823)

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Excelente servicio recomendado 100 % Muchas gracias por su servicio,amabilidad y profecionalismo me gustó el trabajo que hicieron con mi carro

Likely to Recommend

Repair Quality

Customer Service

My Experience

The job was finished before the projected date and they detailed my car before I picked it up!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend it… As I have done in the past

Repair Quality

Very pleased with the outcome of the car. Everything was done in a professional manner and the time that it took was beyond my expectations

Customer Service

Adrian Hernandez was fantastic he kept me informed of every detail and he was always available to answer any questions I had. He extremely knowledgeable in this field

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service! Never over promises and always delivers Amazing work.

Customer Service

My Experience

The service i received at Caliber Ontario was professional and was completed in a short time .I would recommend t his company to anybody that needs this type of work done .thank you. God bless

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Caliber rep and front desk was helpful and kind. The process was fast, easy, and convenient. I am very satisfied and will use Caliber for future car needs.

Likely to Recommend

Yes. Caliber’s service was timely, quality, and kind.

Repair Quality

My rep Jessica Angelo and the front desk, Michelle were kind and professional. I was informed and helped as needed.

Customer Service

Customer service was kind and helpful.

Likely to Recommend

Repair Quality

You guys did a very good job fixing my car, looks new. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Representatives were very informal and communicative

Customer Service

My Experience

Great experience with the work done tonmy car kept me informed with communicating the work from start to finish.overall was very satisfied .

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

fast repair and very friendly

Customer Service

very fast and communicative

Returned Clean

My Experience

When speaking to the advisor named angel Sanchez, he informed me of the repairs to be done which included repairing the back fender of the vehicle. He also informed me that he would keep in communication for any updates or any additional work that would be needed. The back fender was not repaired, and I wasn't notified until after payment. I was informed that the amount that I paid was for parts, majority labor, and paint. I was also not informed about the electronic issues that the vehicle is having with the power lines needing repair. It was informed that I needed to partner with someone else in order to get that looked at since it was a "electric" problem. I was informed they were going keep me updated with communications regarding the repairs and what would be fixed. I was also informed the "electrician advisor" would look at the car on the final day but the following day I was informed to pick up the vehicle or forfeit it to them if I did not go right away and pay. I went the following day, paid $3000 by card and $1000 by cash. I never received a receipt even though they informed me it was in the paperwork, and when I looked at the account the system still shows I owe $1000.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome service! Quick and the car clean up was very much appreciated as a busy mother of 3. Angel was very courteous and kept me updated throughout the process.

Likely to Recommend

Repair Quality

Awesome and fast service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick repair and great customer service. Would definitely recommend.