Caliber - Owasso
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Immediate scheduling opportunities and Yukon was in and out in a week and looked fantastic. 10/10
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The quality of the repair appears to be good and the time was within the quoted timeframe.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
amazing service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Caliber Collision My repair was handled with professionalism From drop off,updating me on the progress daily.I was given a date of completion and they completed it two days early. The repair turned out to be less then what was estimated at another business.When I picked up my car it was washed and vacuumed. Thank you for the great service I would highly recommend there business. Catt
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
The informative process you have in place to keep communication open with the customer is great. From start to finish was a professional experience, and I would highly recommend your establishment to friends and family who need services you provide! The customer service from everyone I came in contact with are superb. Thank you for the first class treatment and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You can’t do anything to make me completely satisfied. I will tell you it was a good thing that I got my car on Monday. Had you made me wait another day after telling me my car was ready I would have been pissed. It’s not my fault your computer was down. What you don’t realize is people have to make plans. As I told you, my husband works in Stroud, OK. It is one hour away. He is in a carpool. He gets off of work at 5:00. He has to make sure it is ok with his boss and the five other people in the carpool that they can leave early. On Friday he made sure they could leave early. Everyone made other plans since they were leaving one hour early. Jason guaranteed me that my car would be ready at 5:30. He said for me to be there at 5:30 and my car would be ready. Then I get a call that I couldn’t pick up my car because the head light arrived broken. I know that was not your fault, but everyone had to change their plans again. Not having a car is stressful and being told your car is ready then it’s not ready, then it’s ready, then it’s not ready is not very professional, in my opinion.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
You just have to stay on them to make sure your vehicle is going to get completed on a timely manner
Repair Quality - 4.0/5.0 -
I was slightly dissatisfied with the service I received until the manager (Jordan) stepped up and got everything going properly
Customer Service - 4.0/5.0 -
Again, dissatisfied until the manager stepped up and took care of it.
My Experience - 0.0/5.0 -
I have been dis satisfied with the work that was done on my car since the day I picked it up from caliber. The problems since getting my car back have gotten worse. Everything from glass not being cleaned out of my car to worse water leaks. Two different managers and neither cared about the issues. I will never use nor recommend Caliber Collision again. I have been in the automotive and motorcycle industry’s for the past 30 years and this has been the worst customer service by far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very professional. They treated my vehicle very well. I was surprised they took the time to clean the vehicle as well. The updates on the status were very welcomed. It left me with zero concerns. The staff I interacted with were friendly and eager to answer any questions I had. I would highly recommend caliber to anyone needing repairs to their vehicle.