Caliber - Owensboro

4.9 (1,051reviews)
98%
620 Leitchfield Road,  Owensboro,  KY  42303

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,051)

Likely to Recommend

Repair Quality

Customer Service

Very good service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job,just some minor details

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

When we were trying to pay could not do personal check because their machine would not work properly and they acted like they did not care. Very inconvenient fircys as they would not work with us at all and they knew it was a problem but did not tell us till after we got there.

Returned Clean

My Experience

I got too many different answers about when it would be ready and different stages as to what was going on. 1 minute it was in paint and the next it was getting another part. Communication was not the besy

My Experience

William(Buddy) could’ve been more professional, knowledgeable, And patient has he answered all my questions. My impression of him is that he has very high standards and of the most high integrity. Kimberly also was very professional and very accommodating. I watched her juggle three people at once. Very kind and beautiful person. The quality of workmanship that I receive from this facility was impeccable. I gave it my highest recommendation.

My Experience

Very pleased with the repair .. was keep up to date on the progress of the repair, from start to finish.

Likely to Recommend

Yes I would, very professional office staff ..

Repair Quality

Customer Service

Looks good, back to the original look

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was excellent, my car was ready in a timely matter. They keep me updated on how things were going on a daily basis. My vehicle was clean and polished when I picked it up. They are great people to work with!

Likely to Recommend

I would recommend them to everyone and will return again if I need them.

Repair Quality

Everything looked great! They had my vehicle cleaned and polished and went over the repairs with me. They are great people!

Customer Service

Great customer service! They talk with you like your a friend and reasure you they will take care of your vehicle.

Returned Clean

Likely to Recommend

Repair Quality

I was told there was a delay in getting parts when I first brought my car in so I expected it would take some time. I waited a month to call and check the status of the car. Multiple times I was told it would be ready the following week yet it was not. The shop never called to provide an update when they needed to change the time when it would be ready. They always waited for us to call. Just got my car back two days ago and discovered the drivers side windshield wiper nozzle does not work correctly.

Customer Service

I was told there was a delay in getting parts when I first brought my car in so I expected it would take some time. I waited a month to call and check the status of the car. Multiple times I was told it would be ready the following week yet it was not. The shop never called to provide an update when they needed to change the time when it would be ready. They always waited for us to call. Just got my car back two days ago and discovered the drivers side windshield wiper nozzle does not work correctly.

Returned Clean