Caliber - Palmetto
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great experience with this shop. Scheduling was easy, communication and customer service was top notch, repairs were quick and no issues. Will be recommending this place to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just think you all were awesome. And thank you for keeping me updated along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with your work. long but well worth it. You all are awesome. A+ in my book! Thanks
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would recommend Caliber to anyone.
Repair Quality - 5.0/5.0 -
Caliber did an excellent job and was wonderful to work with.
Customer Service - 5.0/5.0 -
Everyone was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was excellent! Caliber Collision is the ethos of superior service, detail, and precision when it comes to repair and customer service! Thank You!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy, did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The original estimate said 5 days. I asked my advisor straight up if that would be a realistic expectation as I was renting a vehicle out of pocket. She told me, at worst, it may be 2 weeks considering it's an older car and it may be difficult to source the parts. I thought that was reasonable and I agreed. After 2 weeks I asked for updates and new expectations for completion. I was told, they were still trying to find certain parts and it would be another week or so. After 3 weeks, I was understandably upset and continued to reach out for updates but their communication became less frequent and several times they left me hanging when I reached out for answers. After 5 WEEKS I was livid and demanded a completion date. They told me the airbag sensor didn't pass calibration and needed to be ordered from BMW which took another few days. In the end, the repair looks good, but it took way too long and communication throughout the process was unacceptable. Based on my experience I would never recommend this shop or use them again in the future.
My Experience - 5.0/5.0 -
Quality work in a timely manner. Employees were nice, respectful and knowledgeable.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Body work was great. My only complaint is the driver’s side window was replaced and no tint was applied to match the other windows
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the work, great service, friendly staff.
My Experience - 5.0/5.0 -
Stephanie was great, kept us updated whenever possible, and was very professional; the staff was great and my vehicle was like new when I picked it up!
My Experience - 5.0/5.0 -
Excellent experience. Great customer service and loved the daily updates and fast turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
It was like new and communication was great with updates sent my way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie was great at communicating updates of my repair. I am completely satisfied with my repair!!! The team did a great job overall
Customer Service - 5.0/5.0 -
Stephanie was great at communicating updates of my repair. I am completely satisfied with my repair!!! The team did a great job overall
Returned Clean
My Experience - 0.0/5.0 -
On the repair on the rear of the car, the gap was not corrected, and also on the repair to the front of the car… your guys need to pay more attention to details. The light assembly was not plugged back in. As a result, the turn signal was flashing real fast. Also a part was brdered and replaced on the front grill.