Caliber - Peoria - North
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Just being brutally honest I don’t have much good to say, my car was returned clean and all but there’s still an issue with that grinding sound and the communication and inconvenience regarding my car being pushed back and back was not cool.
Repair Quality - 1.5/5.0 -
No communication pretty much at all. That’s inexcusable but I’m fine with normal things that just back stuff up, that’s fine, just let the customer know. I also got my car back finally and there’s a really loud grinding sound coming from the passenger side tire. Hopefully I can get that resolved through this the shop and then I’d be more like a 6-7 in satisfaction. I’m typically not very critical or hard on any companies I work with, but in particular this was rough. Hoping to get the grinding issue resolved. I’ve heard good things about caliber so I’m sure this was just a headache of a car to work on and the person in charge of contacting me was new to caliber so he’s just got some things to learn regarding customer service. Thanks for the hard work though, everything besides the grinding noise was good.
Customer Service - 0.5/5.0 -
Returned 1 call, every other one where i specifically asked for a call I didn’t even get one
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes Yes Yes
Repair Quality - 5.0/5.0 -
Awsome job Randy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
vehicle returned to us with issue. They took vehicle back, but took several more weeks to resolve issue. With repairs completed, some appear sloppy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber is absolutely fantastic keeping me up to date and the customer service is amazing from the front desk to the technicians I would come back a million times over and I tell everyone I know about you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good, thorough and prompt service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
Everything was done fine and in a good timely manner…
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and customer comunication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible service. Will gladly use again. Really easy with GEICO.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There were a few spots of the painting that I was not happy with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an amazing experience with Randy and his team over at Caliber Collison were nothing but consistent, honest and providing an amazing quality to my car and to my responses whenever I called them, I wanna thank them again. I would recommend this place to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks amazing and I’m very happy with the work they did. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It's my second time using caliber and both times you have done great work.
My Experience - 5.0/5.0 -
Good communication, quick repair, good quality of work, beat my expectstions. Tks guys.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Had to bring car back for rework which is still not done