Caliber - Philadelphia - Byberry Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steven always kept me updated with the progress of my car. Angelia was also very helpful.
My Experience - 5.0/5.0 -
I want to thank you guys for making my car look brand new again! Paint job was done very well! I also appreciate that you guys cleaned the inside of my car it looks 10 times cleaner than when I dropped it off! I was also very satisfied with the rental situation, I appreciate that you guys took the rental back for me after receiving my car back!
My Experience - 5.0/5.0 -
The car was completed ahead of time. There were daily updates keeping me informed of the progress. Making the process easy and stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Only based on the fact that my car wasn't cleaned. Whoever left a paper mat, but they were still dirt outside of the paper mat.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I was told not to follow automatic text messages and not to follow the expected date. Meanwhile was told multiple dates my car would be completed and planned accordingly (returning my rental)for my car to be completed on the expected date and not the other dates. Food trash was left in my trunk
My Experience - 5.0/5.0 -
Steve was very friendly, respectful, informative, etc. Great job! Everything is fantastic!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
10. Already sent. Very satisfied!
Customer Service - 5.0/5.0 -
10. Already sent. Very satisfied!
My Experience - 5.0/5.0 -
The final completion was good. Steven was great, helpful throughout the process. My only issue was how the inside looked. Everything was torn apart. It was filthy dirty and things were missing. I had a plushy ghost that is now gone, along with other things. It is my own fault for expecting total professionalism and not removing everything from the inside of the vehicle. Thank you again Steven for all you did!! Appreciate all you did for me.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
None
Customer Service - 2.5/5.0 -
Paint and repair of rear drivers side door, excellent. Front window, glass repair great. In side of my vehicle horrible. Torn apart and filthy, items missing. Guess I shouldn't expect professionalism throughout my service. I appreciate all Steven did to help me through the process.
My Experience - 5.0/5.0 -
Great customer service and people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nicole and staff were great!!!
Customer Service - 5.0/5.0 -
Nicole and staff were great
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Nicole, the mechanics, receptionists were warm and sincerely wanted to make sure my car got the repairs it needed. I would go this location 1000 times because of their characters. My car is beautiful like it was never damaged. I truly appreciate the transparency, care and kindness of every single employee at Byberry Rd!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept in touch throughout the entire process and made it as easy as possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t even tell work was done
Customer Service - 5.0/5.0 -
Very professional and kept in contact about everything
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision on Byberry Road. Nicole, my service advisor, was knowledgeable and provided excellent service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steven was excellent every time I called them he respond. I’m very happy with the job he did to the car.