Caliber - Philadelphia - Grant Ave

4.8 (2,491reviews)
96%
2034 Grant Avenue,  Philadelphia,  PA  19115

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,491)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, showroom-worthy, and exceeding expectations. Communication stands out as a major strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule, which customers found especially impressive. The friendly, professional, and knowledgeable staff created a welcoming atmosphere that made a stressful experience feel manageable. A few customers noted areas for improvement, including occasional delays, limited communication in isolated cases, and minor quality concerns upon pickup, all shared directly in their feedback.
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"... week. They finished one day ahead of schedule and the work was completed beautifully." Read more
"Very nice job ! The car looks flawless. When we went to pick up the car, they cleaned it inside and out. They finished ..." Read more
"... job replacing my headlight, bumper, and painting. My car looks as if it was never damaged. The team was not only skilled in their work but ..." Read more
"I'm absolutely thrilled with the service it's top-tier customer service! Every interaction has been exceptional! 🔥🔥🔥"
"... the experience, everyone was very professional and my truck looks better than ever" Read more
"... step of the way with frequent texts. To top it off, my car was completely 8 days sooner than predicted as well and I was able to take my own car on vacation! ..." Read more
"No complaints. Everyone was very knowledgeable. My car was done in a timely manner and looked great."
"Honest communication and finished before projected date of completion"
"They took more than a month to do the repair."
"Communication was above and beyond I could ask for."
"Everything was great from the beginning. They stayed in communication with me the whole time and made everything very easy"
"First of all the communication was very off. Second the time frame for start to finish of a simple ..." Read more
"Did not receive any updates until I got a call my car was ready for pick up."

My Experience

You guys did an amazing job with my car. I am completely satisfied with the repairs it looks and feels completely brand new. Thank you so much!

My Experience

It appears to be brand new.

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Repair Quality

Customer Service

Was updated every step of the way and felt taken care of.

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Love this place ! Highly recommended to anyone ❤️❤️❤️❤️

Repair Quality

I’m very happy with the work what they did. One of the nicest and friendliest people works there .They did a beautiful job on my car . I was devastated when I went there the first time, but they really nicely assured me that everything will be fine . Thank you. God Bless you All

Customer Service

One of the best place ! They helped me . I was a mess . Crying! Every one was so professional helpful. I cannot say anything just the best one of the nicest place with the nicest people working and I will recommend everyone to go to work with them. They already professional I give them all the best tent is the best then everyone is 10+ thank you

Returned Clean

My Experience

The repair shop delivered top‑tier work on my Mustang’s bumper — the finish, alignment, and overall quality were perfect. Donna, my estimator, was phenomenal. Her communication was timely, thorough, and reassuring, making the entire experience smooth and easy. I couldn’t be happier with the results.

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My Experience

Work was done well. Done on time. Great communication with staff

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Returned Clean

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Repair Quality

Caliber did a good job. My car is running fine.

Customer Service

Communication was good

My Experience

Great job fixing my car. In a timely matter too. Very friendly staff. 100 hundred percent satisfaction

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As of right now not so much maybe a different location

Repair Quality

Car still has damages

Customer Service

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My Experience

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🤔🤔🤗🤗🤗🤗🫡🫡🫡

Repair Quality

Satisfied, totally with repairs prompt service. Courteous, will return with another project.

Customer Service

Receptionists were the best. Plus project coordinator.

Returned Clean

My Experience

Donna was awesome in letting me know every detail and keeping me up on the repairs to my vehicle

Likely to Recommend

Repair Quality

The repairs were beautiful and donna , who had my car was on point with texting me and letting me know how things were going

Customer Service

Donna was awesome and super nice

Returned Clean

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My Experience

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Always a great experience when I need work done. Staff are always helpful and informative.

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Returned Clean