Caliber - Philadelphia - Grant Ave
2034 Grant Avenue,
Philadelphia,
PA
19115
USA
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, showroom-worthy, and exceeding expectations. Communication stands out as a major strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule, which customers found especially impressive. The friendly, professional, and knowledgeable staff created a welcoming atmosphere that made a stressful experience feel manageable. A few customers noted areas for improvement, including occasional delays, limited communication in isolated cases, and minor quality concerns upon pickup, all shared directly in their feedback.
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Service Quality
"... week. They finished one day ahead of schedule and the work was completed beautifully."
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"Very nice job ! The car looks flawless. When we went to pick up the car, they cleaned it inside and out. They finished ..."
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"... job replacing my headlight, bumper, and painting. My car looks as if it was never damaged. The team was not only skilled in their work but ..."
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"I'm absolutely thrilled with the service it's top-tier customer service! Every interaction has been exceptional! 🔥🔥🔥"
"... the experience, everyone was very professional and my truck looks better than ever"
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"... step of the way with frequent texts. To top it off, my car was completely 8 days sooner than predicted as well and I was able to take my own car on vacation! ..."
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"No complaints. Everyone was very knowledgeable. My car was done in a timely manner and looked great."
"Honest communication and finished before projected date of completion"
"They took more than a month to do the repair."
"Communication was above and beyond I could ask for."
"Everything was great from the beginning. They stayed in communication with me the whole time and made everything very easy"
"First of all the communication was very off. Second the time frame for start to finish of a simple ..."
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"Did not receive any updates until I got a call my car was ready for pick up."
Kimberly
(Ford owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Honda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kenichia
(Acura owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joann
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
James
(Hyundai owner)
reviewed 8/31/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Sabrina
(Mitsubishi owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Beautiful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Kia owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
On time and very professional. Best body shop I have ever dealt with.
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Dawn
(Nissan owner)
reviewed 8/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Donna took ever care of me and updates were al the time
Customer Service - 5.0/5.0
Returned Clean
Joyce
(Ford owner)
reviewed 8/28/26
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Poor paint job
Gwendolyn G
(Mitsubishi owner)
reviewed 8/27/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
With communication everything went well
Joseph
(Ford owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Sam
(Toyota owner)
reviewed 8/25/26
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Bryan
(GMC owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
💯💯💯💯💯💯
Customer Service - 5.0/5.0 -
Very satisfied
Maria
(Mazda owner)
reviewed 8/24/26
Likely to Recommend - 2.5/5.0 -
The work is done correctly and well . The service writer was the only issue.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The person in charge of my repair did not answer my calls or answer in a timely manner. Promised the return of my car day after day and didn’t deliver. Next time say it will take two weeks and when you deliver it sooner you look a lot better to the customer
Noreen
(Kia owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rosalie
(Mazda owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
All staff were very approachable and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Nissan owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Great communication and customer service. Repairs completed ahead of time and no return trip needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bernard
(Hyundai owner)
reviewed 8/21/26
My Experience - 0.0/5.0 -
Took longer than I expected
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