Caliber - Pleasantville

4.8 (4,153reviews)
97%
400 W Blackhorse Pike,  Pleasantville,  NJ  08232

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,153)

My Experience

Love caliber collision. I've had work dinner there several times. Their customer service habits are outstanding. They're work is outstanding. I would never go anywhere else.

Likely to Recommend

Repair Quality

My car rides great. Thanks Izzy you did a great job keeping me informed.

Customer Service

My Experience

Everyone was professional, friendly and willing to help in any way possible! Special thanks to Izzy!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m happy to say my car was fixed and didn’t take as long as expected. You works never know if was damaged . Excellent job !

Likely to Recommend

Repair Quality

Great work making the car look like new.

Customer Service

Very easy to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The fact that you AWAYS keep me up to date

Likely to Recommend

Repair Quality

I was kept informed with ongoing repairs & expected finish.... with the damage to the License plate They gave it & went motor vehicle & they took care of the new ones for front & rear The car was clean & looked wonderful on pickup which was right on time they anticipated

Customer Service

My Experience

They did a great a job with communicating with me and keeping me updated. Izzy from the Pleasantville location did a great job!!

Likely to Recommend

Repair Quality

Izzy from the Pleasantville,NJ location. Kept me updated every step of the way and was a big appreciated him!! I will definitely recommend people to go there. The front desk woman, was also a big help as well!

Customer Service

My Experience

It was not finished repair yet. But they are very nice and polite.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jeff was very professional from start to finish. He listened to my concerns with kindness and empathy, knowing I was still rattled by the accident. My car looks perfect. He completed it one day sooner than expected which helped me immensely. My car had been cleaned inside and out. My expectations were exceeded.

My Experience

Every one at Caliber Collision are awesome!

My Experience

I am very pleased that during all my interactions with Caliber personnel at the Pleasantville location, I was treated politely and respectfully. The text updates through the process were appreciated. I am very pleased with the quality of the repair work.

Likely to Recommend

Repair Quality

You can’t even tell what had to be replaced. The paint job blends perfectly.

Customer Service

I received progress texts every 2-3 days. The one time I called with a question, everyone I spoke to was friendly and matter of fact with answers.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

None, no comments.

Likely to Recommend

Repair Quality

I'm okay with work done.

Customer Service

I had a little issue with my appointment

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks great !

Likely to Recommend

Repair Quality

Car looks great

Customer Service

Great

Returned Clean

My Experience

Highly recommend Caliber Collision without hesitation for their fine work & up to date posting of reports of progress. 5 star 🌟 service

Likely to Recommend

Highly recommended Caliber to friends and family without reservation.

Repair Quality

Always trust Caliber for vehicle repairs as their workmanship is great, for minor dings to when a deer hit my husband's car their work was amazing.

Customer Service

Jeffrey kept in constant communication with text updates. Thanks so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was kept up to date on every step of the process. Vehicle was finished two weeks ahead of schedule. Car was perfect and paint blended well! Excellent service!

Likely to Recommend

Repair Quality

Car was finished ahead of schedule. Looked absolutely fantastic like nothing happened. I was kept up to date on the progress of repairs. Excellent quality work! I’m totally satisfied.

Customer Service

Excellent customer service. They kept me informed every step of the way.

My Experience

I would like to complement your team for a job well done. Special thanks to Izzy for the progress updates on the repairs. I had a great experience with you guys.( Caliber )

Likely to Recommend

Because caliber gets the job done.

Repair Quality

Every thing went well from the time I dropped my vehicle off till the time I picked my vehicle up.

Customer Service

Customer service was very helpful and courteous.