Caliber - Portland TX
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We were completely satisfied everybody was very helpful and very nice. They do a great job time after time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs done in a timely manner. Received vehicle back sooner than expected. Tech and team kept me updated and answered any questions I had. Whole team from front end receptionist to the tech were friendly and engaging. Would recommend the Portland, TX, location to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gilbert and Gracie both did an absolutely fantastic job in both helping me and making sure my vehicle was repaired in a timely manner. Communication was present any time there was an update or progress made on my vehicle and I am 100% happy with my choice to take my vehicle to this location
Likely to Recommend - 5.0/5.0 -
My manager recommended this location to me and I’m glad I went to Portland. Gilbert and Gracie helped me out a lot
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gilbert and Gracie were fantastic
Returned Clean
My Experience - 5.0/5.0 -
Spell my name right. It’s Kerry. Otherwise, the work was done earlier than estimated, and I was very happy with the results. Your rep., Gilbert Alviar; as well as the other staff members were very efficient, professional, and courteous.
My Experience - 0.0/5.0 -
Fender on right side in higher than the one on the left side not satisfied at all with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took my car in and Gilbert took verg good care of me. The car was finished ahead of schedule and looks amazing . He went above and beyond to communicate and help me with every detail. Will come back every time , hopefully Gilbert will be the person servicing my car .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job repairing my car in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My trucks body came back looking brand new. Clean and even a clean inside.
Customer Service - 4.5/5.0 -
Great professional interaction and communication. The constant updates on the process were top notch.
Returned Clean
My Experience - 5.0/5.0 -
Service rep Mr. Alaniz was very helpful and got my vehicle days before the estimated completion date. Would use again and suggest to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service repo was very attentive
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Debbie was very helpful to me at the Portland location.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was ready before promised
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for getting to the bottom of the errors and not giving up. I will return to your shop if I ever need my car repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for keeping me up to date and getting to the bottom of the codes.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone i have talked to, have nothing be good things to say about the Portland location.
Repair Quality - 5.0/5.0 -
Debbie was awesome, kept me in the loop on the progress of the repairs on my car.
Customer Service - 5.0/5.0 -
Debbie kept me updated.
Returned Clean
Likely to Recommend - 0.5/5.0 -
No asen bien el trabajo
Repair Quality - 1.0/5.0 -
No isieron trabajo bien
Customer Service - 1.5/5.0 -
A mi camioneta le isieron un trabajo de lámina y pintura y la pintura está mal y les dije que se las dejaba unos cuantos días más para que lo arreglen y dijeron que si pero volví a ir por ella y no le isieron nada y sólo me isieron perder mi tiempo