Caliber - Portland TX
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The Honda looks , clean and runs good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gilbert was
Customer Service - 5.0/5.0 -
Gilbert was awesome. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gracie and Debbie were certainly helpful and have great customer service.
Customer Service - 5.0/5.0 -
Gracie and Debbie were amazing!!
Returned Clean
My Experience - 5.0/5.0 -
We were completely satisfied everybody was very helpful and very nice. They do a great job time after time.
Likely to Recommend - 5.0/5.0 -
Yes, my car is ready before before the actual date they had told me it would be ready. Everybody there is very nice and friendly my kind of place.
Repair Quality - 5.0/5.0 -
Very nice people working there very helpful and very friendly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Debbie ordered the part and called the day it came in to schedule the repair. She met me on the scheduled day and my car was repaired in one day. A great surprise was when picking up my car it had been detailed and looked great. I appreciate the great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Debbie did a great job. Got the part quickly and the installation was perfect. My car was also washed and vacuumed and very clean when I picked it up.
Customer Service - 5.0/5.0 -
Debbie kept commenting and giving updates.
Returned Clean
My Experience - 5.0/5.0 -
Gilbert was great and always staying in contact with me through the whole process. As well as the wonderful lady in the front desk I didn’t catch her name, was a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spell my name right. It’s Kerry. Otherwise, the work was done earlier than estimated, and I was very happy with the results. Your rep., Gilbert Alviar; as well as the other staff members were very efficient, professional, and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs done in a timely manner. Received vehicle back sooner than expected. Tech and team kept me updated and answered any questions I had. Whole team from front end receptionist to the tech were friendly and engaging. Would recommend the Portland, TX, location to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gilbert and Gracie both did an absolutely fantastic job in both helping me and making sure my vehicle was repaired in a timely manner. Communication was present any time there was an update or progress made on my vehicle and I am 100% happy with my choice to take my vehicle to this location
Likely to Recommend - 5.0/5.0 -
My manager recommended this location to me and I’m glad I went to Portland. Gilbert and Gracie helped me out a lot
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gilbert and Gracie were fantastic
Returned Clean
My Experience - 0.0/5.0 -
Fender on right side in higher than the one on the left side not satisfied at all with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took my car in and Gilbert took verg good care of me. The car was finished ahead of schedule and looks amazing . He went above and beyond to communicate and help me with every detail. Will come back every time , hopefully Gilbert will be the person servicing my car .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job repairing my car in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My trucks body came back looking brand new. Clean and even a clean inside.
Customer Service - 4.5/5.0 -
Great professional interaction and communication. The constant updates on the process were top notch.
Returned Clean
My Experience - 5.0/5.0 -
Service rep Mr. Alaniz was very helpful and got my vehicle days before the estimated completion date. Would use again and suggest to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service repo was very attentive
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Debbie was very helpful to me at the Portland location.